Hallo Grond,
Kann dir nicht helfen, denke. Ich hab osx 10.9.5 und bei mir geht es ohne problem. Hast du genug speicher? Weil die mac air hat nicht zu viel... Sonst kann ich nicht vorstellen, was sollte die problem sein. Oder liege ich falsch. 🙂
Bei mir läuft es auch, verwende aber den Firefox beim Macbook PRo und Air.
http://www.swisscom.ch/de/privatkunden/hilfe/loesung/my-swisscom-assistant.html
Hast Du das ganze schon komplett entfernt und wieder installiert ?
Hallo zusammen
Zwischenzeitlich hat der Assistant funktioniert - ich habe einige nicht mehr benötigte Programme deinstalliert. Nun habe ich aber wieder das gleiche Problem. Ich habe die Fehlermeldung herauskopiert und hoffe, dass hier jemand helfen kann.
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidReceivePortException', reason: 'connection went invalid while waiting for a reply'
abort() called
terminating with uncaught exception of type NSException
Wenn das Programm aufgerufen wird ist ja eine Internet Verbindung vorhanden ?
Nun habe ich wieder einen Versuch unternommen und mySwisscom Assistant installiert. Das Update auf 1.0.2 habe ich gemacht. MySwisscom Assistant stürzt leider immer noch ab. Um Hilfe wäre ich sehr froh.
Fehlerprotokoll:
Process: My Swisscom Assistant [14481]
Path: /Applications/Swisscom/My Swisscom Assistant.app/Contents/MacOS/My Swisscom Assistant
Identifier: at.mquadr.My-Swisscom-Assistant
Version: 1.0.2 (51)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: My Swisscom Assistant [14481]
User ID: 501
Date/Time: 2014-11-14 16:48:30.427 +0100
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 7297FBBE-D4DA-2C1A-14CF-1EAFD2BB4D9F
Sleep/Wake UUID: 6685F30A-C617-49F0-A333-6ED67AB3694A
Time Awake Since Boot: 37000 seconds
Time Since Wake: 2500 seconds
Crashed Thread: 17 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidReceivePortException', reason: 'connection went invalid while waiting for a reply'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff889f664c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff879096de objc_exception_throw + 43
2 CoreFoundation 0x00007fff889f64fd +[NSException raise:format:] + 205
3 Foundation 0x00007fff89dd028b -[NSConnection sendInvocation:internal:] + 2168
4 CoreFoundation 0x00007fff88940886 ___forwarding___ + 518
5 CoreFoundation 0x00007fff889405f8 _CF_forwarding_prep_0 + 120
6 Foundation 0x00007fff89dceab2 -[NSConnection rootProxy] + 68
7 My Swisscom Assistant 0x000000010c564ca5 -[M2SCSelfcareClient(Private) _proxyForConnector:withProtocol:] + 42
8 My Swisscom Assistant 0x000000010c564d8c -[M2SCSelfcareClient triggerSelfcareOperationWithParameters:] + 27
9 My Swisscom Assistant 0x000000010c564659 -[SCSelfrepairService triggerSelfcareOperationWithParameters:] + 81
10 My Swisscom Assistant 0x000000010c516c9f __52-[M2URLActionSvcProvider_SC_Selfcare processRequest]_block_invoke176 + 380
11 libdispatch.dylib 0x00007fff8e82c323 _dispatch_call_block_and_release + 12
12 libdispatch.dylib 0x00007fff8e827c13 _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff8e82a88f _dispatch_root_queue_drain + 935
14 libdispatch.dylib 0x00007fff8e838fe4 _dispatch_worker_thread3 + 91
15 libsystem_pthread.dylib 0x00007fff8decc6cb _pthread_wqthread + 729
16 libsystem_pthread.dylib 0x00007fff8deca4a1 start_wqthread + 13
Thread 0:: main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff882f352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff882f269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff88906b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff88905fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff88905838 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff89db6ab9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
6 com.apple.WebCore 0x00007fff8ccd7673 WebCore::ResourceHandle::platformLoadResourceSynchronously(WebCore::NetworkingContext*, WebCore::ResourceRequest const&, WebCore::StoredCredentials, WebCore::ResourceError&, WebCore::ResourceResponse&, WTF::Vector<char, 0ul, WTF::CrashOnOverflow>&) + 739
7 com.apple.WebCore 0x00007fff8ccd7378 WebCore::ResourceHandle::loadResourceSynchronously(WebCore::NetworkingContext*, WebCore::ResourceRequest const&, WebCore::StoredCredentials, WebCore::ResourceError&, WebCore::ResourceResponse&, WTF::Vector<char, 0ul, WTF::CrashOnOverflow>&) + 504
8 com.apple.WebCore 0x00007fff8ccd67e4 WebCore::FrameLoader::loadResourceSynchronously(WebCore::ResourceRequest const&, WebCore::StoredCredentials, WebCore::ClientCredentialPolicy, WebCore::ResourceError&, WebCore::ResourceResponse&, WTF::Vector<char, 0ul, WTF::CrashOnOverflow>&) + 1812
9 com.apple.WebCore 0x00007fff8cc548c1 WebCore::DocumentThreadableLoader::loadRequest(WebCore::ResourceRequest const&, WebCore::SecurityCheckPolicy) + 545
10 com.apple.WebCore 0x00007fff8cfc275a WebCore::DocumentThreadableLoader::DocumentThreadableLoader(WebCore::Document&, WebCore::ThreadableLoaderClient&, WebCore::DocumentThreadableLoader::BlockingBehavior, WebCore::ResourceRequest const&, WebCore::ThreadableLoaderOptions const&) + 410
11 com.apple.WebCore 0x00007fff8cfc24ed WebCore::DocumentThreadableLoader::loadResourceSynchronously(WebCore::Document&, WebCore::ResourceRequest const&, WebCore::ThreadableLoaderClient&, WebCore::ThreadableLoaderOptions const&) + 61
12 com.apple.WebCore 0x00007fff8cc5435d WebCore::XMLHttpRequest::createRequest(int&) + 1581
13 com.apple.WebCore 0x00007fff8cc53cf5 WebCore::XMLHttpRequest::send(WTF::String const&, int&) + 949
14 com.apple.WebCore 0x00007fff8cc5392f WebCore::XMLHttpRequest::send(int&) + 31
15 com.apple.WebCore 0x00007fff8cc5348e WebCore::JSXMLHttpRequest::send(JSC::ExecState*) + 174
16 ??? 0x00004bde9aa01034 0 + 83419449004084
17 ??? 0x00004bde9aa8ee70 0 + 83419449585264
18 ??? 0x00004bde9aa9351e 0 + 83419449603358
19 ??? 0x00004bde9aa019fa 0 + 83419449006586
20 com.apple.JavaScriptCore 0x00007fff83bf7f9e llint_entry + 22744
21 com.apple.JavaScriptCore 0x00007fff83bf7f9e llint_entry + 22744
22 com.apple.JavaScriptCore 0x00007fff83bf24a1 callToJavaScript + 311
23 com.apple.JavaScriptCore 0x00007fff83b77823 JSC::JITCode::execute(JSC::VM*, JSC::ProtoCallFrame*) + 35
24 com.apple.JavaScriptCore 0x00007fff8383ae5e JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 462
25 com.apple.JavaScriptCore 0x00007fff83a114cf JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, JSC::JSValue*) + 63
26 com.apple.WebCore 0x00007fff8d3bf990 WebCore::JSMainThreadExecState::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, JSC::JSValue*) + 96
27 com.apple.WebCore 0x00007fff8d8f155c -[WebScriptObject callWebScriptMethod:withArguments:] + 812
28 at.mquadr.My-Swisscom-Assistant 0x000000010c508607 __39-[M2URLActionSvcRequest commitResponse]_block_invoke + 399
29 libdispatch.dylib 0x00007fff8e82c323 _dispatch_call_block_and_release + 12
30 libdispatch.dylib 0x00007fff8e827c13 _dispatch_client_callout + 8
31 libdispatch.dylib 0x00007fff8e833cbf _dispatch_main_queue_callback_4CF + 861
32 com.apple.CoreFoundation 0x00007fff88949c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
33 com.apple.CoreFoundation 0x00007fff889062ef __CFRunLoopRun + 2159
34 com.apple.CoreFoundation 0x00007fff88905838 CFRunLoopRunSpecific + 296
35 com.apple.HIToolbox 0x00007fff85c5a43f RunCurrentEventLoopInMode + 235
36 com.apple.HIToolbox 0x00007fff85c5a1ba ReceiveNextEventCommon + 431
37 com.apple.HIToolbox 0x00007fff85c59ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
38 com.apple.AppKit 0x00007fff868c8821 _DPSNextEvent + 964
39 com.apple.AppKit 0x00007fff868c7fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
40 com.apple.AppKit 0x00007fff868bbf73 -[NSApplication run] + 594
41 com.apple.AppKit 0x00007fff868a7424 NSApplicationMain + 1832
42 at.mquadr.My-Swisscom-Assistant 0x000000010c5043c4 start + 52
Das geht mir genau gleich. Auf demselben Mac aber, im Account meiner Frau, funktioniert der Swisscom Assistant.
Auch ich wäre für Aufklärung dankbar.
Ich würde als erstes den Assistenten deinstallieren (zum Bsp. mit "App Cleaner" damit alles gelöscht wird) und dann das Festplattendienstprogramm laufen lassen resp. die Zugriffsrechte reparieren. Danach Neustart und nochmals installieren...
App Cleaner
http://www.chip.de/downloads/AppCleaner-fuer-Mac-OS_44604841.html