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E-bill

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Level 1
1 of 8

I've been paying my e-bills monthly, but now all of a sudden I'm paying the bills every two months which doesn't help me at all. It makes the paying method more complicated for me because at the end of two months I pay double the amount which I can not really afford. How can I go back to paying each month?

MOST HELPFUL ANSWER

Accepted Solutions
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Level 2
2 of 8

Dear CSDMV

 

If you don't want a two months bill, please send me your phone number by private message. I will change it into a monthly bill.

 

Kind regards

MatthiasM

Swisscom

Meine Spezialgebiete:
Customer Care Support (Mobile & Fixnet)
Social Media Communities ...
7 Comments
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Level 2
2 of 8

Dear CSDMV

 

If you don't want a two months bill, please send me your phone number by private message. I will change it into a monthly bill.

 

Kind regards

MatthiasM

Swisscom

Meine Spezialgebiete:
Customer Care Support (Mobile & Fixnet)
Social Media Communities ...
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Level 1
3 of 8

Thank you for the response. How do I send a private message?

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Level 1
4 of 8
It's all good. I found where to send it.
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Level 1
5 of 8
I got the same problem!!!! I dont want do pay every 2 months!!!
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Level 2
6 of 8

Dear dbanza

 

Please send me your phone number by private message. I will change it into a monthly bill.

 

Kind regards

MatthiasM

Swisscom

Meine Spezialgebiete:
Customer Care Support (Mobile & Fixnet)
Social Media Communities ...
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Level 1
7 of 8
I already have send you 2 private menssages
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Community Manager
8 of 8

Dear dbanza

 

Thank you for the information. We have already answered your question via private message.

 

Kind regards

SamuelD

Ich moderiere das Kunden–Helfen–Kunden Forum, ein digitaler Begegnungsraum zu Themen rund um Swisscom Produkte.
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