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Outage in 8825 Hütten ?!

famdebraaf
Level 1
1 von 4

There is no telephone and internet in Huetten.

 

The info-board provides an estimated time to resolve Thursday evening 17 March !!

This is a very very long period to bridge without internet. Phone can be solved with mobile.

Is this a realistic estimate ??

 

It's virtually impossible for the kids to do their homework without internet.

Are there any other solutions ????

HILFREICHSTE ANTWORT1

Akzeptierte Lösungen
famdebraaf
Level 1
4 von 4

Thanks for the message.

 

Yesterday evening the service was returned.

 

What made us worrying was that it was communicated that the internet/fixnet would only be back Thursday evening....... !!

Nowadays 4 days without internet and fixnet is a big problem (not only for homework of the kids).

 

 

3 Kommentare 3
suisse
Level 8
2 von 4

not sure if that's realistic. Did you look at www.swisscom.ch/status

 

If that is such important to have internet to do the homework, you really should do something about that 🙂

LeylaG
Moderator
3 von 4

Dear famdebraaf,

 

The outage has been resolved yesterday afternoon. Our services are fully available again. Please let us know if everything is working at your place.

 

We are sorry for the inconvenience it may have caused you.

 

Kind regards,

Cordialement, best regards
Leyla (modératrice, moderator)
Cordialement, best regards
Leyla (modératrice, moderator)
famdebraaf
Level 1
4 von 4

Thanks for the message.

 

Yesterday evening the service was returned.

 

What made us worrying was that it was communicated that the internet/fixnet would only be back Thursday evening....... !!

Nowadays 4 days without internet and fixnet is a big problem (not only for homework of the kids).

 

 

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