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My Pixel 4a 5g can not make voice call on Swisscom network

tatmon
Level 1
1 of 4

Dear All,

 

I can not make or receive a call with my phone.

When I check the status, it says "vocal type is unknown"

 

anyone can help me ?

 

Thanks,

 

tatmon

 

Screenshot_2.pngScreenshot_1.png

3 Comments 3
Black Mamba
Level 1
2 of 4

@tatmon 

 

thanks for the contribution

 

> ... anyone can help me ? ... 

 

this is a CoopMobile subscription, see directly with the service provider

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tatmon
Level 1
3 of 4

It's not an issue with Coop mobile, because it works fine with my old phone.

 

And my phone (Pixel 4a 5g) works with Sunrise network.

 

I have 2 solutions, change the phone or the switch to Sunrise.

LeylaG
Level 1
4 of 4

Hello @tatmon

 

It should work as a user from the German Community uses a Pixel 4a 5G, check this link: https://community.swisscom.ch/t5/Android/Google-Pixel-4a/m-p/658818#M3647

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