Blue TV app randomly asks to choose subscription

bitracer

From time to time, the blue TV app (running on Apple TV) asks me to select the subscription (blue TV or blue TV free). It doesn't ask for login, but it's still annoying. It takes few minutes to be able to get to watching content.

While stick in this loop waiting, I sometimes lose patience and just switch to YouTube.

Black Mamba

@bitracer

all these recent discussions (2023) may help 😁

Some channels not available on blue TV app on Appl... | Swisscom Community

Stability issues with blue TV app (ver. 1.3.6) on... | Swisscom Community

Blue TV app on ATV crashes while scrolling the TV... | Swisscom Community

...

note: was the blue TV app on Apple TV really reliable and the right choice 🤔

bitracer

...

note: was the blue TV app on Apple TV really reliable and the right choice 🤔

I use ATV for other things also. It's a great device. For me not having the blue TV app for tvOS would have been a deal breaker.

It's only software, and things are getting progressively better with the blue TV app.

LeylaG

Hello @bitracer

Thank you for your feedback.

I passed it on to the blue TV App team. They will look at it and open a ticket if necessary.

I wish you a nice Friday

bitracer

It looks like this is a new behaviour. I didn't have this issue in the past. Probably it was introduced with the latest release.