Docsafe will be discontinued at the end of the year?

  • Today a colleague informed me that DocSafe will be discontinued at the end of 2020. I was in contact with support 4 weeks ago and spent at least 8 hours scanning and structuring everything? I feel absolutely ripped off because there isn’t even anything about it in DocSafe.

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    Ouch…

    @danymitchell Swisscom sees its myCloud product as an alternative. Servers are also in Switzerland, and the 500MB problem has also been solved. 2-factor authentication is also possible.

    There shouldn’t really be anything to stop you from containing your scanned documents.

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    Ok, I don’t use Docsafe myself, I just took a look and then judged the benefit to me to be “not there”. Others probably felt the same way, otherwise the product wouldn’t be discontinued now.

    Maybe one or other useful functions from Docsave will be integrated into myCloud.

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    What annoys me is that I am not informed personally about the setting either by email or in the application. I also spent a whole day setting up the safe. Customer-friendly is different. It’s a shame that it’s being discontinued because there’s nothing else like it. I would have been willing to pay for it.

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    Yes, it is like that. No email, no information when you are in docsave. At least there you could put the link from @WalterB under “Notifications” or “News”. At least now that it’s official.

    @ThomasS or @JoelV can pass this on internally to the right place. Thanks.

    It’s stupid that you set everything up 4 weeks ago, but it’s possible that it wasn’t decided back then (or at least it was known internally) to end the whole thing. As with all deadlines, someone is always the disadvantaged.

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    When Swisscom brings a new service onto the market, it does so with a lot of fuss. When you discontinue a service, however, you are quietly and secretly pulling your tail.

    I am disappointed that Docsafe has been discontinued. But Swisscom’s information policy is even more disappointing.

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    It is true that Swisscom will no longer operate Docsafe. The end of sales and customer information are planned for the end of August, termination notices will be sent at the end of October and Docsafe will cease operations at the end of December 2020.

    Unfortunately, an error occurred when implementing the communication cascade. The customer mailing and the website https://www.swisscom.ch/de/privatkunden/sicherheit/docsafe.html were up at the same time Scheduled for the end of August. We apologize for this error.

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    Horrible memories of iO come back to me. How I liked the app back then… Now Docsafe and then MyCloud too…

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    Kærar kveðjur - herzliche Grüsse
    Dominik

    WTF!!
    There’s always a lot of marketing talk… Put your data on DocSafe and it’s safe… blah blah… Then you use the service for years and then it’s discontinued.

    And that too “relatively” at short notice and without any help. No tool for migration icl. the Nozis etc…

    I definitely won’t put the data on MyCloud.

    Does anyone know of a useful alternative where you can also adjust the date? Because that was one of the best features.

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    @rogerschefer wrote:

    Can you store passwords in myCloud, like in Docsafe, and is there a way to transfer the stored passwords (or alternatively export them from Docsafe)?


    No, but the question arises as to whether you really want to store passwords in myCloud.

    Whatever is possible and safe:

    Create a file with the passwords, encrypt the file and upload it to myCloud.

    Or you use KeePass and store an encrypted backup of the database on myCloud.

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    @hed why not integrate a password manager into MyCloud? There are, for example, open source password managers that would certainly be suitable. Bitwarden would be something….

    A kind of vault function with file encryption like Mega (the successor to the cloud from Kim Dot Com) does would certainly be a function that Docsafe would worthy of integrating into the MyCloud. This would also eliminate the problem with the limited memory (sometimes you have up to 250 GB or more).

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    Kærar kveðjur - herzliche Grüsse
    Dominik

    @DomiP

    You don’t have to ask me this question, but rather to Swisscom.

    But I assume that Doc Safe has fallen victim to the red pencil. The savings achieved at myCloud will probably not be put back into it.

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