Account invoices cannot be viewed

I have created an account for my father.

However, the outstanding invoices are not visible there

Does anyone have any idea what is wrong?

Show original language (German)

    Plahauseun79
    I have created an account for my father.

    Do you mean a “MySwisscom” account?
    You don’t have to create one, you get it automatically as a Swisscom customer.
    When you log in to MySwisscom for your father, do you see his Swisscom subscriptions?

    Show original language (German)

    ….keep on rockin'