Netflix app not working

Mintiegau51

Anyone else still waiting for Swisscom to resolve the Netflix application problem? The other thread just has lots of people saying then same thing but no resolution so I felt it better to start a new one to get back on the tech To do List.

It works across my phone, laptop but not my "smart" TV.

Anyone found a resolution?

Thanks

Mintiegau51

Black Mamba

@Mintiegau51

>... The other thread just has lots of people saying then same thing but no resolution...

please reference the other thread and the problem encountered

currently no disturbance is announced on Netflix with Swisscom blue TV

but if there is a problem with your Netflix account, please contact Netflix directly

bitracer

Did you try to re-install the app?

Mintiegau51

I called Swisscom Customer Service for a full reset it turns out my TV box needs updating. They are kindly sending it over free of charge.