Telephone

Rayioprien73

I have been through the troubleshooting suggestions and at the end it says to call Swisscom. My problem is that I cannot make calls from my telephone so how am I supposed to call Swisscom? My mobile phone is with another provider so I don’t want to pay a fortune to call an 0800 number.

Gaeilgeoir

Rayioprien73 Within Switzerland, 0800 800800 is free of charge (from Swisscom side even from abroad), regardless of which provider you have, but you can also arrange a callback or use the chat function, via the contact page so that you will be called back at the agreed time.

Residential customers: contact us via call, chat, text | Swisscom

Btw. Please read, what the Swiss authorities (BAKOM) are saying about 0800 numbers

Other numbers: free of charge or not? (admin.ch)

bitracer

You can also post here about the issue you’re having. Maybe somebody can help you.