Blue TV app on ATV crashes while scrolling the TV Guide

bitracer

The app crashes frequently when scrolling theTV Guide channel list. It just freezes for few moments and crashes. When you restart it you have to start from the beginning.

Please have a look into this, it's very annoying. It's almost systematic. You just have to scroll down enough. Should be relatively easy to replicate.

ATV software version: 16.4

Blue TV app: 1.3.6

Gaeilgeoir

@bitracer It tried it now for several times, in all channel lists, I have, scrolling down slowly and really fast, no freeze 🤷‍♂️

bitracer

On which ATV are you trying this (model, generation)? Do you use the Swisscom remote?

I noticed that when using the remote app on the iPhone it doesn't happen. At least not that frequently.

Gaeilgeoir

@bitracer I'm using the model AppleTV 4K A1842 64 GB, so not the latest model, and I'm using the original remote control, I didn't buy the Swisscom Remote Control for Apple TV until now.

bitracer

It looks like the issue is related to the Swisscom controller. I have another issue related to the Swisscom controller when scrubbing the recording timeline.