Why is Eurosport so screwed up says tennis I see cycling or snooker.now it says tennis I see golf. get a grip Swisscom,

Hello everyone, Thank you for your feedback. We finally got an answer about this. As explained by @"Gaeilgeoir"#872562 there are two different French speaking feeds with different sports content. Following the customers feedback, we decided to switch to the French feed from France which covers more sports events from France instead of international sports leagues. For technical reasons, we can't provide a specific timeline, but you will be able to watch Eurosport France and its TV-Guide soon. Thank you for your patience. Have a nice day

> * * * > > _@"x"#37033 wrote: Why is Eurosport so screwed up says tennis I see cycling or snooker.now it says tennis I see golf. get a grip Swisscom,_ > > * * * Swisscom is not responsible for the continuity of the broadcasted programs and the changes of the channels' programs

@"Niofriessio30"#37033 Hello Swisscom trasmette ora la versione per l'**Europa** poiché la versione per la _**Francia è riservata agli abbonati a Canal Plus**_ Doremi

But Swisscom IS responsible for informing clients of key content changes. When I called CS last night about the missing tennis this past week, I was told Eurosport announced it will lose ATP transmission rights in Europe to Sky 'next season'. A sports website says it's only as of 2024, but looks like maybe it's already in force.

@"Leideubi91"#1105890 No, not necessarily, if Swisscom gets wrong data from the channels, then that's it, or do you really believe someone from Swisscom is sitting in front of the TV and checks if the EPG is correct? For > 600 channels? What I wanted to know, which Eurosport 1 Version do you mean (D, F, Eng, It)?

You misread my post. I said Swisscom told ME they've been informed of a change coming in Eurosport content. When they are informed (as they were about new replay restrictions), we should be. I pay extra to access E2 F for ATP tennis, which I could until this month. Yesterday both E1 F and E2 F listed the Rotterdam Open final in their guide but showed other sports, most notably golf without commentary. 🥱

@"Leideubi91"#1105890 OK, thanks, now I see the problem, Eurosport 1 and 2 F have two versions, one is the European Version, like Eurosport Engl. This is just the European version with French commentators. Beside of this, there is a version Eurosport F for France (both 1+2), with partially different content. This version is now exclusively reserved for Canal+, and is no more broadcasted via Blue TV, the switch was somehow at the beginning of this year. That's what @"Doremi"#241709 wrote in his post in Italian. Unfortunately the EPG is still that one of the France version and not the European. @"LeylaG"#103702 could you please announce it internally, if not already done, as in the frenchspeaking community this is already discussed.

The real problem is that Swisscom is completely opting out of providing the service we are paying for. Wrong information published and no interest in satisfying the paying customers. With all the technology available correct programme information should be published and available to customers. Does not require a human to oversee the programmes are being broadcast as displayed a computer programme should be able to do this. Just total laziness Swisscom. Supposedly the best service in Switzerland, I DON'T THINK SO!

So is it correct that to watch ATP tennis in Switzerland we have to subscribe either to Canal plus or the Eurosport App, and then in 2024 change to Sky when they get exclusive rights to ATP? What fun.

@"Leideubi91"#p751288 I do not know the details of the contracts between Canal+ and Swiss Providers. As far as I can see the ATP Final yesterday (between other games from that tournament) was shown live in the italian channel "SuperTennis", broadcasting more live tennis (ATP included). [upl-image-preview liId=51435i7B0454890FDFFEAC alt=Gaeilgeoir_0-1676891163493.png uuid=3318b64b-6816-41a0-9f78-3c3815348d42] available in different packages: [upl-image-preview liId=51437iD7EC4B59D29FED2D alt=Gaeilgeoir_2-1676891634715.png uuid=9f85cf5c-bc33-4679-b5f9-d42a93b743b1]

But do not forget that Swisscom charges quite a lot for the chains it's supposed to offer…. so logically if Eurosport cuts out the Swiss audience, Swisscom should offer a replacement 😡

Eurosport

Niofriessio30

I am totally in agreement I have tested TennisTv streaming for Indian Wells it was amazing. Far superior to this supposed Eurosport channel. Swisscom continues to promote tennis as being broadcast, Disgusting it's always winter sports, biking or whatever sport they probably find costing nothing. But we have to pay for in our subscriptions!
Miami is next and I have already received advance information, schedules etc. Swisscom cannot offer a service like this! Look into it folks.

Deupeitteiy17

Indeed on Eurosport winter sports are all over…

I suppose that snooker will be next to be banished…

One thing is sure; if Roger would still be playing Swisscom would never have dared to just switch to wrongly programmed sports…too lazy to announce the proper sport…what a joke…bad joke for us malheureusement 🤣

I am sorry for tender feelings and if I am not soft on the matter, but I insist:

swisscom's behaviour is absolutely disgusting as their monthly fees are really

high! And greed and lack of respect for their customers is their motto

Black Mamba

@Gaeilgeoir Sorry for using you to demonstrate how it works...

Do you know what? I'm happy!

Gaeilgeoir

@Black Mamba Great, if you are happy, I am too 😀

Gaeilgeoir

The Eurosport France Versions are now back, thanks to all which made this happen 👍.

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