Cannot play recordings

    • I haven’t been able to play recordings for several days. The replay function doesn’t work either. The following message appears: “Unfortunately, your selection cannot be played at the moment.” On the right I discovered the following “STB-UI-10208”.

    What now?

    Thank you Denise

    Show original language (German)

    • @Gianna have you ever reset the TV-Box?

      @RomanE could you please help, thank you.

    4 months later

    I observe the same phenomenon. I’ve switched the box off and on again several times. Still the same: after a few minutes of recording, the message appears as you mentioned.

    What did you do to get it working again (call support?).

    Thanks for further clarification.

    Show original language (German)