Equipement doesn't work properly !!!

bda

Dear Swisscom Experts,

I continue to experience some problems with Internet connection and I’d like to kindly ask you to explain me why the following equipement doesn’t work properly: I.e.

1. dsldevice (192.168.1.1) 573.616 ms 1.133 ms 0.917 ms

2 * * * what the device this is and why it doesn’t work?

3 130-64.3-213.bluewin.ch (213.3.64.130) 35.038 ms 32.972 ms 33.181 ms
4 138-219-3-213.bluewin.ch (213.3.219.138) 36.858 ms 36.550 ms 40.679 ms
5 137-219-3-213.bluewin.ch (213.3.219.137) 37.060 ms 37.122 ms 36.996 ms

Would highly appreciate your proper explanation. Many thanks in advance

WalterB

The best way for question.

https://community.swisscom.ch/t5/Swisscom-Support-Community-en/ct-p/community_en?profile.language=en

have you restarted the router?

common

@bda schrieb:

1. dsldevice (192.168.1.1) 573.616 ms 1.133 ms 0.917 ms

Was ist das für ein Device? Swisscom Centro Grande / Piccolo in der Standard Konfiguration?

Hast du den PC direkt mit dem Device von Swisscom verbunden und ist dieses direkt mit der Swisscom-Dose verbunden?

marcus

@bda schrieb:

Dear Swisscom Experts,

I continue to experience some problems with Internet connection and I’d like to kindly ask you to explain me why the following equipement doesn’t work properly: I.e.

1. dsldevice (192.168.1.1) 573.616 ms 1.133 ms 0.917 ms

2 * * * what the device this is and why it doesn’t work?

3 130-64.3-213.bluewin.ch (213.3.64.130) 35.038 ms 32.972 ms 33.181 ms
4 138-219-3-213.bluewin.ch (213.3.219.138) 36.858 ms 36.550 ms 40.679 ms
5 137-219-3-213.bluewin.ch (213.3.219.137) 37.060 ms 37.122 ms 36.996 ms

Would highly appreciate your proper explanation. Many thanks in advance

Learn how Tracheroute works and search at google about the significance of the result.

Then you will find out that your result is normal… Not all devices(hubs) will answer, but works normal.

micro

@marcus schrieb:

Learn how Tracheroute works and search at google about the significance of the result.

Then you will find out that your result is normal… Not all devices(hubs) will answer, but works normal.

Hmm, but its not normal, that the router needs half a second to give an answer. That should be way faster.

How ist your computer connected with the router: WLAN? LAN? Though switches/Hubs or direct?

marcus

This could be a problem. But 2. an 3. are fast enougth..

He didn’t write, what’s his problem is..

micro

@marcus schrieb:

He didn’t write, what’s his problem is..

I’m also not shure that he knows what his problem is 🙂