msauter

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  • Unwanted redirection to the “Welcome to Swisscom” page

  • My mother-in-law has the following problem:

    If you click a link on the Google results page, you will always be redirected to the “Welcome to Swisscom” page. There is an assistant for creating a Swisscom login.

    But she already has a Swisscom login and the Internet Anschluss is set up - I see no reason why this page is displayed. The problem exists regardless of the browser; direct access to Internet addresses works.

    Who knows advice? Which setting triggers this redirection? How do I take her away?

    Show original language (German)
    • Wurde denn Modem/Internetbox gewechselt?

      Fall ja, sich mit Swisscom Login anmelden, ansonsten:

      Call 0800 800 800

  • “Resolve host…” takes forever

  • For a few weeks now, the loading of our websites has been massively slowed down because it takes around 10 seconds to resolve the domain for every second URL (display in the browser status line: “Resolve host…”).

    Subjectively, the problem occurs more often on a Mac than on Windows. We are connected via fiber optic and have a Vivo M subscription, the router’s firmware is 08.08.26/08.08.23/01177. Restarting computers and routers doesn’t help.

    I found other discussions here in the forum dealing with similar issues. Swisscom reported there:

    “The performance losses are caused by a defective component on a network element in Swisscom’s basic network. To resolve the problem, the component will be replaced during the night of Tuesday March 9, 2016 to Wednesday, March 10, 2016.”

    Today is March 18, 2016 and we still have the problem.

    Show original language (German)
  • We recently switched from ISDN to All IP with Multiline (with 2 Locarno DECT handsets). Here, too, there is only one common call list, even though the two devices are programmed for different numbers. Tedious - and above all a clear step backwards compared to our old ISDN system.

    Show original language (German)