Deujiro12

@Deujiro12 I can understand that, but we in this customer help customer forum can’t do anything, we just have no influence on it. I also wrote in the French-language forum that in order to redeem the cinema voucher (even if entry was free), I would pay three times as much to take the train to the nearest Blue Cinema cinema as if I went to the cinema in my town. That’s just how benefits are structured, we have discounts on fitness subscriptions as “benefits” in the business. If I don’t use them, I won’t get paid more.

@Deujiro12

You simply must not forget that any discounts on subscriptions or the new benefits are a voluntary offer from the provider. Swisscom is not obliged to do this!

@Deujiro12

There is definitely a discount on a cell phone subscription if you then extend your contract. But it always depends, there is no entitlement. This can be done via the hotline. But please remember… like calling into the forest. If you talk like that aggressively and in this case completely for no reason, you might as well forget that they are accommodating you or giving you a discount, just for your information!

@Deujiro12

I wrote above what else can be done.

N.B. please rule of conduct e.g. Adhere to the expressions in the community, the community is not Swisscom support but rather "customers helping customers.

https://www.swisscom.ch/de/privatkunden/rechts/social-media-netiquette.html

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@Deujiro12 wrote:

Good afternoon everyone

What do I get if I don’t like any of the suggested benefits?

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Nothing or how do you imagine it? Then you just have to check every now and then to see if there is anything else. The benefits don’t always stay the same but change from time to time.

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@Deujiro12 wrote:

Good afternoon everyone

What do I get if I don’t like any of the suggested benefits?

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Only the displayed discounts are available for purchase.

But there is another variant if you make a phone call and ask what kind of offer Swisscom will make you if you extend your contract by two years.

https://www.swisscom.ch/de/privatkunden/hilfe/kontakt.html#cascadingTabs%5Binner%5D=tab_1655472483306&cascadingTabs%5Bouter%5D=tab_1643985838606

@Deujiro12 Probably nothing, but the benefits don’t always have to stay the same, maybe there’s something for you.