That’s a big disadvantage if you buy films and don’t rent them. Unfortunately, if you cancel, everything is gone. This also applies to recordings. Unfortunately, the answer you received from support is correct. There is definitely no provision for a credit to be used to buy the films again. Unfortunately, the trick with the blue TV Air Free doesn’t work either because it’s basically a completely different account. Even if you had already registered with TV Air Free before the cancellation, it is not possible to transfer the accounts. There are also legal reasons for this. Exactly, unfortunately everything is gone when you cancel.