Good morning,
This might be helpful to you:
I received the same mail as you. I left it hanging a bit but yesterday I contacted Swisscom via WhatSapps.
I wrote to them that I am not interested in their change and furthermore I do not watch television.
I sent this:
Good morning
Following your letter of May 6, 2024, please do not modify my subscription blue TV 5 (5.-)
I don’t want a new product
THANKS
Their response:
Hello then I can give you a recurring credit on the invoices to keep the same price as you pay now😊
because the TV S(5) will no longer exist from July
I understood that TV S will no longer exist in July, but I wanted to be sure not to pay anything extra because = I didn’t ask for anything = I don’t have to pay anything
Following their response I sent:
I don’t want to pay more for my subscription
Plus I almost never watch television.
Their response:
;>then I can give you a recurring credit on the invoices to keep the same price, you won’t pay anything more 🙂
My answer: So my subscription will not change price?
But there will be a termination délai, when?
;>Their response:
no because I’ll give you a credit on the bills and you’ll also have TV S 🙂
;>the délai of termination there is no for TV
;>My answer: As long as I don’t pay anything extra, it’s good for me;>Thank you
;>Their response: thank you Madam😊😊😊 I would like to take this opportunity to inform you that our experts will be happy to do an insurance check-up for you to see if you can save on your premium.
They will be able to call you and inform you of offers and prices without any obligation 🙂
ETC, ETC
To summarize, I won’t have to pay anything, so not this 14.90, if I deduct the 5.- paid so far = 9.90 more
<span;>And I will benefit from the change for free, which seems normal to me because it is not me who is requesting a change
For the record: this is not going to change my life because my television is never on 😉
Cordialement
Mr.