Quickhelp

Lancelot

Swisscom Quickhelp was installed automatically in my wife's notebook at some point. Now she has such a lot of stuff reducing performance, that I have to clean it up. Quickhelp may be usefull sometimes, but she never uses it and it's taking up memory.

First question: I tried to deinstall Quickhelp and Windows 7 gave me the message "Installationsquelle nicht gefunden". Never seen this before. How is it possible that W7 can't deinstall Quickhelp?

Second question: There is a Quickhelp icon on the Desktop which shows Quickhelp.exe as the source. Is it possible to retain this icon and start Quickhelp only when needed and not have it always resident in memory?

Thanks for your help.

Athmos

Hi Lancelot

It’s possible to uninstall Quick Help using Windows 7. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features. Now You have to search Quick Help. You should find it under „Swisscom Quick Help“ than You can select it an click to Uninstall. If Quick Help doesn’t appear on the list it may already have been uninstalled. You can also check this with „Revo Uninstaller“. Quick Help needs about 33.6 MB of memory.

Normally Swisscom Quick Help starts automatically when Microsoft Windows 7 is started. You can check your Windows taskbar (Quick Help Icon).

The Desktop Icon called „Quickhelp.exe“ is the launch file for the installation of the Software. The installed icon should be called „Launch Swisscom Quick Help“.

To clean your computer I can also suggest You to install Swisscom PC Care Software.

Regards Athmos