Micro coupure internet

What does it show if you enter 192.168.1.1 in the Internet browser and then press the upper green dot with the mouse according to the picture below on the left-hand side?

FCH1967 Can you describe these “micro-interruptions” in more detail please? Since when do they occur? Is it the DSL link that sometimes goes offline briefly? This would be recognisable by the fact that the LED on the Internet box turns red. Or are packet losses occurring? You can determine this using the ping command, for example. The connection values as requested by WalterB are also of interest.

FCH1967

Hello

It happens to me 2 -3 times a day (at least when I watch TV). A few seconds, then the programme starts again. Not too much of a problem, but it would be better without it!

Freimmientis36

So this is not the norm and shouldn’t be, don’t have fibre and don’t have this problem with either of the two TV boxes or watching YouTube movies, no interruptions via the MyCloud either.

Freimmientis36

And the TV-Box 5 is connected directly to the Internet-Box via a LAN cable ?

WalterB

I left the old cable. I don’t know if it’s LAN, but I think so. Maybe I’ll put in the new cable that was in the kit I received.

Freimmientis36

Oops… It’s too short! About 1 -2 metres short!

Freimmientis36 😡😡😡

FCH1967
The line is very good, I don’t see any problems.

2 tips:

1. you have a device on the network called “Qualcomm Atheros HomePlug AV Device”. These are known to interfere with the DSL signal to the router. I suggest that you unplug the device and let it run for several days as a test.

2. the LG TV is connected to the InternetBox3 via 2.4GHz WLAN. That works, but I would connect it with a cable if possible.

Good luck