My Swisscom Assistant suddenly stops working

LLompistaff72 · 2025-03-12T09:16:50+00:00

My Swisscom Assistant suddenly stops working

The programme no longer opens and no error message appears. I have already removed and reinstalled it about three times, but the problem has not been solved.

WalterB · 2025-03-12T09:18:31+00:00

Could it be that you have an iMac?

Freimmientis36 · 2025-03-12T09:26:38+00:00

Lompistaff72

Blank page (PC/HP)

WalterB · 2025-03-12T09:34:19+00:00

Freimmientis36

Yes and which Windows version ?

Are there any additional security programmes installed ?

***N.b. what do you need the wizard for ?

Freimmientis36 · 2025-03-12T09:40:48+00:00

WalterB

I simply checked after reading Lompistaff’s message.
I don’t actually use it. I think MySecurity replaces it.
I have Windows 11.
F-Secure as my security program.

Freimmientis36 · 2025-03-12T09:42:43+00:00

Freimmientis36

Small problem that has nothing to do with the subject. I always receive duplicate notification emails!
Sometimes other emails also 2 times in a row!

WalterB · 2025-03-12T09:45:23+00:00

Freimmientis36

As I said, it has already been mentioned several times that additional security programmes usually cause problems.

Additional programme

Freimmientis36 · 2025-03-12T10:06:37+00:00

WalterB

I just downloaded MySwisscom Assistant again and it works again. No more blank pages!