Kiokoki74

What exactly happens when you want to register?

Login

Before you press the + button (=pairing button / connection button) on the Internet box (base station), start the automatic DECT registration as follows.

  1. select on the telephone: Menu - Settings - Registration - Register handset - OK

  2. now press the + button on the Internet box

Both devices will show you the successful connection on the display.

Show original language (German)
changed by WalterB

Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    @Kiokoki74 if it still does not work, you have to delete the Zombi phones from the IB, a maximum of 5 DECT phones can be operated on the IB.

    You enter this in your browser https://internetbox.swisscom.ch/#telephony/device/settings
    and you will be taken to this router website:

    My colleague @WalterB has already explained the login mode from the phone.

    Here are the complete instructions for your phone:

    https://www.swisscom.ch/content/dam/swisscom/de/res/hilfe/downloadcenter/festnetz-ip/gigaset-e560hx_de.pdf

    See page 8: Registering the phone to a base

    Show original language (German)
    changed by user109

      Kiokoki74

      1. Have you ever been able to successfully register a DECT phone on the IB4 - or is this E560 the first Dect device you want to register on this IB4?

      2. Is it really the E560 or is it the E560HX (the latter would actually be the right one, because current cat iq2.x technology). The E560 (without HX) should also work, but it is actually outdated analogue technology and you are giving away some of the comfort functions of the HX model…..

      3. Have you ever restarted the IB4? (Briefly disconnect it from the power supply) and then try again

      Addendum:
      If it really is just the E560, I would try exchanging it for the E560HX**

      Show original language (German)
      changed by POGO 1104

      ….keep on rockin'