Tv5 monde

The tv5monde channel before on channel 49 has disappeared. I have tv5monde Europe on 32 before on 46.

How can I get the missing channel back? Thank you

Show original language (French)

there are two channels:
position 47 -> TV5 MONDE EUROPE (included in all blue TV subscriptions)
position 50 -> TV5 Monde FBS (all subscriptions except blue TV S)
blue TV: List of channels & packages | Swisscom

warning ⚠ positions may vary depending on subscriptions, packages or active channel list
use the magnifying glass to search by entering TV5
or
press the “guide” button at the bottom left of the centre circle on the remote control
then navigate (up-down) through the list to find the exact position of these TV5 channels

Show original language (French)

    Freischedeupp74

    Which blue TV subscription do you have?
    with blue TV S -> TV5 Monde FBS (France, Belgium, Switzerland) is not included in this subscription

    did you do a search with the magnifying glass?
    go to Home then at the top left there is a magnifying glass press on this magnifying glass then enter **TV5
    the result will show the TV5 channels available with your subscription

    Show original language (French)
    changed by Black Mamba