Hello Thegiesio84 and welcome to the Swisscom Community - Customers helping customers.

Thegiesio84 How can I get the necessary cable. It is not supplied.

Yes, a cable is supplied with the contents of the delivery package
- DSL for the copper connection
- fibre optic for the FO

Package contents

  • Internet-Box 3

  • AC adapter with 2m cable

  • DSL or fibre optic cable 4m***

  • Installation instructions

Show original language (French)
 changed by Black Mamba

“On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

      @Black Mamba @Thegiesio84 if it is an Internet Box 3, you will also need a fibre kit.

      This contains an SFP module for the 1Gbit/s fibre connection (BX) and the fibre connection cable.

      **But if you have a 10 Gbit/s (XGSPON) you need the IB 4 or IB 5 Pro. This automatically includes the connection cable for the router to the OTO socket (fibre optic socket).

      Swisscom SAP No. 10184338 “Upgrade Kit Fibre Internet-Box ” you must order this free of charge on 0800 800 800 or order here
      https://www.swisscom.ch/de/privatkunden/hilfe/kontakt.html#cascadingTabs%5Binner%5D=tab_1643987701661&cascadingTabs%5Bouter%5D=tab_1643984309833

      Show original language (German)
       changed by user109
      a month later