TV Box 5 does not connect to smartphone as remote control

Hello

I can’t connect to my Samsung A55 in the Blue TV app to use it as a remote control.

Does anyone have a solution?

Many thanks and greetings

Christian

Show original language (German)

Unfortunately, it either works or it doesn’t. Sometimes it works, sometimes it doesn’t.
Nothing you can do, try again the next day, maybe it will work….

Show original language (German)

….keep on rockin'