Conti

Unfortunately, you have not specified how the Bluewin TV box is connected to the data network. If it is connected via WLAN like the TV, then connect the TV box directly to the router with an Ethernet cable and see if it works better.

“Nothing has changed” is almost never the case with WLAN, your neighbours are already causing changes, such as overlapping channels or other interference in the network.

What kind of TV box do you have exactly, i.e. which model?

What kind of router (Internet box) do you have?

What does the TV box show in the settings for WLAN signal strength (how many bars)?

Can you test the whole thing via cable, cable is always better for the TV box than WLAN

The TV box only has a 5 GHz WLAN module, if something is not working well on the 5 GHz WLAN or the range is not sufficient, it may be that the 5 GHz connection to the TV box is weak, but the TV itself still gets enough signal with the 2.4 GHz band

Your Internet box may have fallen onto a non-DFS channel, check the router settings to see if channel 100 is being used there or something lower, you can try manually setting it to 100 (changeover can take up to 10 minutes) and then test again

Conti

What does the system menu on the TV box show you, see example picture below.

Conti

Maybe you can try under Settings -> Video and Audio -> Reactivate image quality for apps if not already done or reactivate again. To do this, deactivate -> save -> ok

and change it back again, i.e. Activate -> Save -> ok

roku73

…and also set the frame rate adjustment to “Not seamless” in the Google settings of the TV box under Display, otherwise the frame rate adjustment to the content of the apps under AoT will not work at all.

And whether this actually solves the YouTube problem of the Swisscom TV boxes under the AoT firmware is also still an open question, but as a current test you can at least give it a try.

Werner With me, only railway video

Conti

Good question.

I logged in to “Google” myself when I started the new Android version, is that why these settings are now available?

@RomanE may be able to say something about this.

POGO 1104

Interesting, I wasn’t aware of that. 😯

Conti

The glaring difference in volume is the troublesome part.

I don’t think this is a Swisscom problem. Both devices have their own volume control and this may be “too far apart”.
In this case, I would simply reduce the volume on the TV slightly with the TV remote control, switch off the TV and then increase the volume on the TV box slightly with the BOX remote control. Then switch the TV on again with the TV remote control. The volume on the TV for TV apps and the volume with the box should then be slightly equalised. The procedure can be repeated to achieve a more balanced volume behaviour of both streams.

I then checked the resolution of the films in the Swisscom YouTube app when streaming and noticed that as soon as more than 720p is requested, the jerks start.

Can you check the resolution at which the TV displays the picture smoothly with its YouTube app? Is it higher than 720p?

If not, you can manually set the YouTube resolution on the TV box to the same resolution. If the resolution on the TV is higher, there really is a problem.

Even if you’ve done it before: I would disconnect everything from the TV box to the router from the power supply for a few minutes and then switch it on again from the router. Wait long enough for the router to receive the signal properly again. Only then switch on the TV box and the TV again. Check the quality of the data network cable to the TV box (no kinks, too tight radii and no damage?) Possibly also unplug this cable while all devices are switched off and plug it back in cleanly. Caution: Do NOT unplug the cable that connects the router to the house connection!

Werner

But IMHO that doesn’t change the difference in volume between the stream fed from the box and the TV’s own stream.