- Solutionselected by JanineZ
Hello @Thuplerig62
To be honest, I’ve never had this before. It may also have something to do with the fact that I get blue TV via Swisscom Internet rather than with the TV Box.
Could it be that you have Swisscom blue TV Air free? That’s what it says in the product description:
- Advertisement when changing channels
At least it used to say that the adverts also appear when you switch to channels from the additional package.
But if you have blue TV Air 10.-/month, I would contact customer service in a friendly manner if I were you. For a credit note.