Hello Joulinz81

The best method is to create a bootable USB stick with Windows 11 on another computer. Microsoft offers the Mediacreation Tool for this purpose.

Then boot the PC from this USB, completely erase the hard drive and reinstall Windows. This is the only way to ensure a clean installation.

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 changed by TomatoTec

Gruss TomatoTec

    Hello everyone, I called the hotline and they said it was because you have to select a Swiss server for the game, but most of the time it’s best to select a server in Western Europe…

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      Do you use any VPN service on the affected PC, e.g. to simulate a different country of residence?

      If so, which VPN service do you use?

      And if so, be sure to delete and uninstall this VPN service!

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      ….keep on rockin' 🤘🏼🤘🏼🤘🏼

        Joulinz81

        With Windows 10/11 you already have pretty good protection as standard with Microsoft Defender Antivirus and MRT. Installing another anti-malware programme usually leads to more problems than it solves.

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        Lesen, was auf dem Bildschirm steht.

            I’ve checked the PC with Windows antivirus and Malwarebyte, and it’s clean. I’ve uninstalled the games and clients and I’m leaving the PC running to see if the blocking happens again.

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            Hi anjoco

            That’s what I did in the first place but it was directly blocked again and then it’s no longer possible to deal with the problem in My Swisscom, you have to call the hotline. There are apparently 3 levels of blocking and I was blocked at level 3.

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            • WalterB has responded to this post.

                Good evening everyone,

                Continuation of the adventure, PC formatted and used for several days for office= no worries. Installed the Steam client and War Thunder and after two games= relocked 🤬

                Now I don’t know what to do…

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                • DanielD has responded to this post.