my email is blocked

GGeppeusio33 · Oct 25, 2024

my email is blocked

I put my email on my new phone and Swisscom blocked me. I can’t unlock it, I follow the instructions but I can’t save the new password. What to do

DanielD · Oct 25, 2024

Good evening,

Swisscom blocked it for me?! Wouldn’t it rather be that you are using the wrong password to configure the phone, that of Webmail instead of that of the mailbox?

Help for configuration is available here.

DanielD

YariB · Oct 29, 2024

Hello Geppeusio33,

Were you able to unblock the situation and save the new password? Don’t hesitate to follow the advice of our Super User @DanielD and don’t forget to give us feedback on the resolution.

Best regards