eSim activation living in UK
I have ordered and paid for an eSim online. Order reference number 6287336982.
Almost everything is fine. I could even change my address to my UK address (I am a Swiss living in the UK) using the web version of myswisscom (during the order process I had to use my mother’s address in Switzerland).
The only issue I have (and it is a big one) is, that the My Swisscom app is not available for download in the UK.
I even tried using a VPN, but there was no chance. My Playstore is the UK Playstore.
Therefore I am not able to activate my eSim on my phone.
Is there another way? Can I get the apk sent by Swisscom so I can install it? Would that even solve the issue or is the app itself country locked?
If there is no way to activate my eSim, I have to cancel the order and request a refund.