Why do you do this to yourself and use additional, unnecessary and often problem-causing security software?

The original Defender protection from Win10/11 protects very well and is perfectly integrated into the system

Yup… and is also completely free and absolutely sufficient for private customers. Such assistants are superfluous today.

@Bernie63

Throw the thing down and you’ll be fine.

… and of course cancel your subscription, otherwise it will still cost you even if you don’t use it 🙂

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@Bernie63 wrote:

How can I avoid this hurdle in the future?

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This very question has been answered with our contributions 😉

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@Bernie63 wrote:

Thank you very much for the advice, which unfortunately doesn’t answer my question.

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But it solves the problem sustainably 😉

which unfortunately doesn’t answer my question.

Yes, of course.

Future ticket purchasing problems caused by bad security software can be avoided by removing the bad security software beforehand.

The money you save can then be invested in more tickets.

Hi @Bernie63

Nobody here knows that because none of us use the product 😉.

If you really want an answer to this specific question, your only options are Help and support.

LG

r00t

Hello @Bernie63

invested the time in a quick Google search:

In the My Security app you can allow websites and applications that have been blocked by mistake.

For software applications: Go to “Settings” ​ “Viruses and threats” ​ “DeepGuard” ​ “Show blocked applications”. Select “Allow” on the blocked application.

For websites: Go to “Settings” ​ “Safe Browsing” ​ “Browsing Protection” ​ “Show website exceptions”. Enter the website under “Add New”. Alternatively, you can also select the page in the “blocked” tab and allow it.