@Hafiethie82 wrote:

For me it is not a solution if you have to recommend using an external email program just because the new interface was poorly implemented. Because then you could have left it with the old WEB-Mail, because you can use an external email program.


Regardless of whether you use webmail or an external mail program, there is no guarantee that you will like the further development of the interface. The user’s influence on the appearance is limited; not everyone likes the new design. External programs also change the display with new versions!
For example, when using an external program you can: switch from Outlook to Thunderbird or eM-Client,
When using webmail, you have to change email if you don’t like the interface and can’t get used to it.

On mobile devices, the screen is so small that using an app for webmail is much better - regardless of the provider.
I like the new interface and don’t want to go back to the old one, but I only use webmail in exceptional cases.

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@POGO 1104 wrote:


@Hafiethie82 wrote:

…..but why exactly is there no going back to the old version?….


The old version is EOL and has a lot of quirks (the forum here is full of them) and 2 parallel systems (one of them ancient) are certainly not operated


@Hafiethie82 wrote:

…..One could simply see that with the new version the usability has clearly worsened…..


Examples? Just wait and see, one or two things will definitely be sorted out.

The fact that it is “clearly deteriorated” is a matter of opinion - it is completely different and more modern and has many new, contemporary functions.

Humans are creatures of habit and often find it difficult to change what they are used to. It’s easy to think things are “worse” and even ignore good innovations


Of course I agree with you that it makes no sense to operate two systems side by side, especially if one of them is so error-prone.

I find the old interface more compact and clearer. I have adjusted all the settings so that the interface is as compact and clear as possible.

Please don’t get me wrong, I also think the improvements are great. I’m just missing old functions too.

Is there a post where improvement requests for missing functions are collected?

I’m currently missing:

  • Checkbox like in the old interface above the emails (the individual checkboxes in front of each email) of a page or view, where I can select that all emails in this view are selected (not all emails in total), and I can then deselect them that I don’t want to delete. Which makes it easier for me because I then have to click less.
  • In the old interface there was the option to switch directly to different areas (similar to 1-100, 101-200, 201-300, etc.), which was practical instead of long scrolling.
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@Hafiethie82 wrote:

I’m currently missing:

  • Checkbox like in the old interface above the emails (the individual checkboxes in front of each email) of a page or view, where I can select that all emails in this view are selected (not all emails in total), and then I can deselect them that I don’t want to delete. Which makes it easier for me because I then have to click less.
  • In the old interface there was the option to switch directly to different areas (similar to 1-100, 101-200, 201-300, etc.), which was practical instead of long scrolling

For example, you can mark blocks by block. First select the checkbox in the top line of the block.

Then select the checkbox in the bottom line of the block while holding down the CTRL key.

But in fact, there is still potential for improvement when selecting emails. @PescheM

For example, deselecting blocks or all markings is not possible.

Another error is, for example, if you mark one or more lines and then delete them, then the checkbox moves to the next line instead of disappearing with the deleted lines.


@Hafiethie82 wrote:

Is there an article where requests for improvements to missing functions are collected?


Not yet, but perhaps @TamaraA can create a thread where errors and requests for improvements to the new webmail can be collected….

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….keep on rockin' 🤘🏼🤘🏼🤘🏼

I also think the new layout is nonsense. There is no way to exit the email program properly and cleanly. If you start it again later and you’re back in the previous one. Why the password? The old layout was simple but correct. The new one is hardly usable and inexpedient.

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    9 days later

    Personally, I think it’s a shame that you can no longer open multiple emails in tabs.

    Or is there a hidden catch somewhere that I haven’t discovered yet?

    And I also think that the fact that an email is always “pre-marked” is suboptimal. If I mark one (the desired) email further down and delete it, two are gone… With the old webmail there was at least the “Select-all” box at the top with which you could mark all emails and unmark them again…

    Who knows, maybe something will be improved…

    Show original language (German)
    5 days later

    @Feiseiffau23 wrote:

    I was switched to the new design. I find caves ugly (sorry bluewin/swisscom). Is there a way to switch back to the old design?


    No, there isn’t.

    There are various customization options via Gear => All Settings

    Or alternatively use a mail client such as Thunderbird or Outlook.

    Show original language (German)
    22 days later

    Sorting by date doesn’t work either. For me, old and new emails are always mixed.

    But these days everything good always has to be made worse!!!!!

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    • HP has responded to this post.

      @Chips wrote:

      Clear announcement! 👍


      Yes, it is like that. Happens step by step. It is also clear that it makes no sense to have two platforms.

      It’s simply a fact that the old webmail was completely outdated. It felt like this 20 years ago. You had to act and modernize everything. It is also clear that not everyone likes it and many people have to get used to the change. Everything doesn’t always stay the same throughout your life. I also think that it is a good time to install a client such as Thunderbird, Outlook, etc. and use it in the future. But it’s always easiest to sit in front of the box and complain.

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      @Samsi wrote:

      It’s simply a fact that the old webmail was completely outdated. It felt like this 20 years ago. You had to act and modernize everything. It is also clear that not everyone likes it and many people have to get used to the change. Everything doesn’t always stay the same throughout your life. I also think that it is a good time to install a client such as Thunderbird, Outlook, etc. and use it in the future. But it’s always easiest to sit in front of the box and complain.


      Somehow the design of BWM 1.0 always reminded me of Netscape Navigator.

      And the mail client was always the best solution anyway.

      Show original language (German)

      Hello Gabi @Kischehutz35

      The layout can be set almost as it was before using the settings.

      Choose a different layout for the email list:

      Click on the gear menu at the top right and select the desired layout.

      The multi-line email preview can also be switched off:

      Gear Menu -> All Settings -> Mail -> Read -> Email List Item -> Text Preview show -> deactivate (unchecked)

      Activate check boxes for marking emails:

      Gear menu -> List options -> Mark Control fields.

      A lot can be set in the menus, just try it out, you can’t really go wrong.

      Many functions can be accessed via the right mouse button and are self-explanatory. Help is also available in the web interface:

      Question Mark -> Help or Introductory Tour.

      My experiences with the new options have almost always been very positive. For example, a much-requested “Allow/Block” function for email addresses or domains is now a reality.

      Some things aren’t entirely obvious, but after a bit of searching and trying, you’ll find that too. There’s a bit of a problem in one or two places, but that will certainly be fixed. The interface responds very quickly, only switching between different mailboxes takes longer than before.

      Just “play” with the many options and the training won’t be so bad. Or ask here again.

      I use the email program Thunderbird on my desktop. All my email accounts are there together and I can set everything up the way I want and I don’t have to rely on the providers’ webmails.

      Show original language (German)

      Lesen, was auf dem Bildschirm steht.