- Solutionselected by DorotheaT
Since today I have the same problem with a Gigaset C610. After it always worked, it suddenly says "No Base". Unfortunately, your recipe of turning everything off for several minutes didn't bring any improvement. Have you perhaps done something else that you haven't written here? Thank you in advance!
In order for the phone to work, it must be registered to a base. The C610 comes with a base and the handset is already registered to this base at the factory.
If you press the button on the base and the phone stops ringing, the radio connection is lost, so you have to re-register the handset. To do this, search for this menu item in the phone's settings and press the button on the base for 3 seconds.
If the base is not found, it either has no power or is defective.
You can also register the handset directly to the Internet box, but not all of the device's functions will be available.