My simcard was not working since February this year, I tried to activate it, never received confirmation and simcard was not seeing connection. As I was abroad it was not possible to order a new sim. But this month I have received a bill for all the previous months when simcard was not working (as it doesn’t see any network) and a huge fine for the service which was never provided.
My simcard was not working since February this year, I tried to activate it, never received confirmation and simcard was not seeing connection. As I was abroad it was not possible to order a new sim. But this month I have received a bill for all the previous months when simcard was not working (as it doesn’t see any network) and a huge fine for the service which was never provided.
@Pakogray52 Again, this is a customers help customers community, as we are customer like you, we have no acces to your data or personal folder and unforetunately can’t check and fix that issue for you. Please call the hotline 0800 800800 or contact Swisscom directly via:
https://www.swisscom.ch/en/residential/help/contact.html#rechnungen-und-bezahlen
Agus fágaimíd siúd mar atá sé
@Pakogray52 This is a customers help customers community, as we are customer like you, we have no acces to your data or personal folder and unforetunately can’t check and fix that issue for you. Please call the hotline 0800 800800 or contact Swisscom directly via:
https://www.swisscom.ch/en/residential/help/contact.html#rechnungen-und-bezahlen
Agus fágaimíd siúd mar atá sé
