Error message and TV app on Sony Android TV when entering Blue TV Sport

Viepeidio49 · Jul 20, 2024

Error message and TV app on Sony Android TV when entering Blue TV Sport

When I click on Blue TV Sport in the app and then on a game, I always get the error message:

A problem has occurred. Please try again later.

Login/logout, reinstalling the app and completely disconnecting the power from all devices didn’t help. Where is the problem?

LLiechiffeu93 · Jul 20, 2024

I’ve been having the same problem since yesterday evening. I also tried everything (reinstall, unplug the device, etc.)

“ERR-07026” is also displayed for me.

VViockeiffe69 · Jul 20, 2024

Same problem on both Android-TV-Box and LG TV (WebOS). ERR-07026.

Nice to watch Super League start in your browser… Thank you very much 🙄

LLiechiffeu93 · Jul 20, 2024

I was able to work around the problem:

Switch from “Current” to “Football” at the top. From here I was able to start the current Super League stream.

VViockeiffe69 · Jul 20, 2024

Liechiffeu93: Thank you! This worked for me too (but had to restart the app first).

Viepeidio49 · Jul 20, 2024

Yes, it also works via the channel list - but it’s still a bit complicated

Thioldiewuck29 · Aug 27, 2024

The problem has been around for a long time now… where, dear Swisscom, is there a reliable solution?