Convert SIM to eSIM on iPhone 12, iOS 17.4.1

  • Converting SIM to eSIM on iPhone 12, iOS 17.4.1 ends after a while with the message that it is not possible! Why???

    Show original language (German)
    • Do you perhaps have an old subscription? Or a company subscription?

      Otherwise you can still do it manually in Kundencenter. It doesn’t cost anything either.

      Select “Order replacement SIM” in MySwisscom

      Make sure you have at least a WiFi connection when scanning the QR code. And don’t forget to take out the old SIM card afterwards.

    Do you perhaps have an old subscription? Or a company subscription?

    Otherwise you can still do it manually in Kundencenter. It doesn’t cost anything either.

    Select “Order replacement SIM” in MySwisscom

    Make sure you have at least a WiFi connection when scanning the QR code. And don’t forget to take out the old SIM card afterwards.

    Show original language (German)

    Swisscom had to send me a QR code to install an eSim. This QR code only worked after I removed the physical SIM card! I hadn’t read that anywhere, but the nice lady from Swisscom support knew that. Now I’m smarter again until next time.

    Show original language (German)