It’s worth a try, but you might as well put all the chances on your side by doing a complete reinstallation in the right order. The router and the TV-Box must be connected directly with a LAN cable.
Turn off the TV-Box, the router and unplug the power from the TV.
Then turn it back on and reset the router. Wait until it has completely restarted.
Plug in and turn on the TV. Select the HDMI channel to which the TV-Box is connected.
Turn the TV-Box back on and use the reset hole to reset it.
This procedure is the equivalent of a new installation. Fingers crossed 🤞
DanielD
7 days later
hello, I have a big problem with the new update, I no longer have the long Arabic version and I find that it is very serious. I couldn’t connect to my Netflix account and I find that there is a serious subsi with this new version 😡😡can you tell me how I pay my subscription each month without which I can use because for me when I put it comes out of the box xxxxxxxx I contact swisscom he told me they will call you back but I don’t know after how long I want I must be very above this version and it’s a serious error sorry for telling this truth thank you for your understanding
6 days later
Good evening @DanielD, I was not able to try the procedure because I was going on vacation. I just went through the whole re-installation process, but I still have these micro-cuts… can you tell me what I can do to resolve this problem. It’s starting to get annoying. Thank you for the support.
@Jiedaullei52 Is the TV-Box connected with a LAN cable to the router before resetting the TV-Box?
DanielD
@Anonym Good evening
All TV boxes have been running Android TV for several years. You have to accept the terms of use again, but don’t worry, it’s anonymous. If you do not accept them, you will no longer be able to use the TV box.
What’s new is access to the Google Play Store, allowing you to download applications, like on an Android smartphone. However, if you don’t want to install additional apps, that’s no problem, because BlueTV also works without a Google account.
Cordialement Doremi
@Anonym
@Anonym wrote:
J
Please do not refer to me in your messages and consider that this use of informal terms is a lack of respect! I send you my cordial greetings.
M.J.Delasoie
Hello Roffoju61
What’s funny is that in your history, you didn’t ask any questions that were answered informally.
Moreover, on forums and social networks, everyone uses familiarity with each other, but the respect remains the same, whether you are addressed informally or informally.
Cordialement Doremi
Good morning,
Unfortunately this indication is incorrect because there is only the possibility of accepting Google’s conditions to continue. There is no “continue without accepting” button. I also find it very cavalier to force users to accept these conditions. If I do not accept the CGG I no longer have access to my TV.
Normally the remote control is updated in 2-3 minutes. You must be careful to keep it close to TV-Box to have a stable transmission.
To trigger an update we go through the settings, system, remote control. It is indicated if an update is available which must be accepted.
If everything is blocked, unplug the TV-Box, remove the batteries from the remote control for 30 seconds and start again by reconnecting the TV-Box.
DanielD