Madam, Sir, dear companions of the swisscom community,

I too am stunned by the tripling of the price of the blue TV S subscription, in exchange for new anecdotal services and without intérêt demonstrated for current customers.

The argument that this is simply the removal of obsolete subscriptions in favor of already updated offers is particularly dishonest: this approach made it possible to triple the price of the subscription behind a smoke screen, without alerting or old customers, nor the new ones, and once the smoke has cleared, to come and see that the old customers are paying a subscription that is far too advantageous. You had to dare!

But for 10.- more per month (14.90 instead of 5.-, to be precise), we’re not going to get angry, are we? Especially if we are given a gift of 1 month for 9.90?! Undoubtedly an approach to transmit to the newspaper “Bon à savoir” for its monthly column “Who are we kidding”.

But come on, don’t let this spoil anyone’s Ascension weekend! Best wishes, and good replay…

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Hello everyone again,

There remains a way to deal with the increase for blue tv s, it is through blue tv air free, but it involves using the blue tv app directly on a smart tv or Apple TV and more directly with the Swisscom box.
By canceling your blue tv s subscription and creating a 2nd Swisscom login to access tv air free.

A+

Ludov

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@Ludov


@Ludov wrote:

Hello everyone again,

There remains a way to deal with the increase for blue tv s, it is through blue tv air free, but it involves using the blue tv app directly on a smart tv or Apple TV and more directly with the Swisscom box.
By canceling your blue tv s subscription and creating a 2nd Swisscom login to access tv air free.

A+

Ludov


Hello

You will need to find out because Blue TV Air Free indicates that it is available for smartphones, tablets and PCs via a web page. I’m not sure if this works with the free version of Blue TV Air Free directly from the Blue TV app on a smart TV or Apple TV. These last two possibilities are considered as TV boxes or additional TV boxes.

Have a nice day Doremi

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@Doremi

I actually saw what you mentioned, only smartphone, etc.

But unless I’m mistaken I also saw another place where it says Apple/Smart T V

(I will add the link later if I find it)

But from experience I know that it works in any case on Apple TV

A+

Ludov

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14 days later

Madam, Sir,

It is with certain annoyance that I read your letter of May 13 in which you informed me of the obsolescence of my blue TV S (5.-) subscription.

Under the cover of specious arguments, what appears rather is a desire on your part to artificially increase your profits considerably, which undermines the trust I have been able to place in you until now.

Imagine that I don’t care - I quote you - even more channels, since I only watch sporadically perhaps ten, given the mediocrity of the programs offered.

As for the possibility of viewing programs up to 30 hours after their broadcast, I find it very unconvincing to justify a 198% increase in the price of my TV subscription, especially since a regional operator seems to offer equivalent solutions , even higher, and more economical. For the moment, however, I will remain loyal to you, although my loyalty will be poorly rewarded.

Ultimately, what seems obsolete to me is your business model which pushes consumption while our planet implores us to reduce it.

Please accept, Madam, Sir, my distinguished greetings.

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@Stummafu84 Hello

Here, there is no Madam or Monsieur! Where you posted your message, we are simply customers like you helping each other.

-: Can you imagine that I don’t care - I quote you - even more channels, since I only watch sporadically perhaps only ten, **given the mediocrity of the programs offered **.:-

Nobody here is stopping you from going to see the competition if it can satisfy you better.

Cordialement Doremi

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Hello Doremi,

You are right, no one is stopping me from looking at the competition and that is perhaps what I will end up doing one day by seeing my subscriptions change and increase in price, but loyalty is so important in my eyes. However, this would not improve the programs broadcast by a large number of TV channels.

As for “Madam, Sir”, my message was originally intended for Swisscom, but I was unable to find an e-mail or postal address to send it to, so for lack of anything better I published it in response to post from JanineZ, moderator, having opened the discussion.

It was clumsy and impulsive on my part, I admit it and apologize, but for once I wanted to express my frustration rather than remain silent.

If you know an email address to send my message to, I’m interested.

Cordialement

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9 days later

So you have to switch to a Smart TV, the problem is that only Samsung and LG are compatible. In addition to the price increase, do you have to buy a compatible TV?

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6 days later

It’s very true!! Not to mention that Swisscom takes you for a CXXXX by making you pay 3x more while removing the possibility of “forward/backward” the TV program!!!

Scandalous! You have become a hostage, forced to pay more to watch ads!

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Worse than that!

Not only is the price tripled!

But we are infantilizing you by removing the “forward/backward” function from your programs!!!

Please watch the ad now! Forbidden to “live pause” then fast forward…

To have this option you have to pay 25.- per month… so x5!!!!!!!!!

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