Thank you for the tip! was able to get Firefox to ask me the same question. At least in FF the PiP function works. Simply not in Chromium-based browsers. I will have a ticket opened at SC next year. There are some errors visible in the console which are related to DRM and Widevine problems. Happy new year everyone!
14 days later
- No, impossible. The customer service representative’s first question was: what is PiP? The first answer was: it’s never been available for TV Air. LOL. After around 20 minutes (a specialist was called in), perhaps you (i.e. me) should call Myservice, but there is a charge. The comment that several users have already noticed something similar was not addressed. As a private customer you can apparently no longer open a ticket. They don’t seem to have a ticketing system at all anymore. I just notice that people are constantly tinkering with the web application, but they can’t get to the programmers. And with SC there are no errors anyway, it’s always a user error. At least in the private sector. I work closely with Swisscom at work and I never have this problem there.
It also worked for SC. You can temporarily switch to free providers Yallo TV (formerly Wilmaa) or Zattoo. Changing your subscription straight away, well, other providers also have their problems. SC does have its advantages 😀 is (mostly) stable and reliable and is often very accommodating.
And I know from my everyday life that there are a lot of competent employees at SC.
- Solutionselected by JanineZ
Hello everyone,
I took a quick look at the problem:
PiP doesn’t work for the following reasons:
- The stream is behind other elements (when I look at their names, they seem to be the subtitle function, the advertising player for the free TV-Air version and a context menu blocker)
- In addition, PiP is explicitly deactivated via the Picture-in-Picture API:
I can understand that this annoys you, as I am also a heavy PiP user myself. However, we must not forget that this is a function of the browser and not of blue-tv. We can only speculate as to the reasons why this was disabled.
There are valid reasons - e.g. that the subtitles don’t work in PiP. Maybe it wasn’t Swisscom at all, but the provider of the player used for blue-tv Air who decided this and Swisscom simply didn’t explicitly reactivate it.
TLDR: It’s not your browser or add-ins fault, so this isn’t a “bug”. I don’t know to what extent PiP works with other providers. But remember: It is a browser feature that can be deactivated by the provider at any time.
LG
r00t
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I have never used PIP on the PC or iPad. But what I now noticed is that PIP is not possible on the iPad app either.
On the topic of sunset. All I could do was test the app. But there is no PIP there either. Or you get a small picture when you press PIP. And the EPG, but if you select another channel, it only switches to that one. I’m not even talking about underground support.