5 days later

Since swisscom 2 level support told me that the problem was the fact that I was using a “multidevice” SIM. Today I did further tests with different SIMs:

- SIM Business Data –> Detects a 3G signal (Area where 5G is full) and it doesn’t work

- Yallo prepaid SIM –> Detects an H+ signal and works

- Supersim SIM (from the camera supplier, this is an international data SIM) –> Detects an H+ signal and works.

- swisscom multidevice SIM –> 3G signal and it doesn’t work

- Swisscom voice SIM –> 3G signal and it doesn’t work.

APN settings: gprs.swisscom.ch

What could it be?

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Yes I know, I don’t want to send MMS…. Only email via LTE however works with all operators except Swisscom. Today at the Swisscom shop I showed the problem and they say that perhaps the camera works on channels (LTE frequencies) that are used only by other providers.

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If it really depends on the MMS functionality, there aren’t many options. Either change the device or the operator. In any case, the MMS is on its way out. I would rather change the device.

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14 days later

Swisscom level 2 explained to me the reason why it doesn’t work.

Swisscom does not broadcast on the same LTE channels as the camera (900 MHz and 2100 MHz) as other operators do. For now it doesn’t work with Swisscom and with Sunrise / Yallo etc… yes

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