There are historical reasons why we start in ON mode and not in standby. This used to be the case with the old Mediaroom TV until we changed it. The reason was that we had a lot of customer care tickets from customers who didn’t understand that after switching on the power strip they had to wake up the box again. Adapting this logic then led to a clear decline in our call centers.
There are currently also practical reasons why we don’t change this (besides the one mentioned above):
The problem is that if we were to start up in standby there would then be other problems.
There is a problem at the Android OS level that after an STB bootstrap the remote control only reacts effectively after 1-2 button presses. We cannot solve this problem and everyone who boots the box regularly knows it. This also happens, for example, after nightly software updates.
If we started standby, we would have many cases that would be much more tedious and also have great potential for calls in our call center.
Example: Customer has connected STB remote control to TV (which the majority of our customers do)
If the box boots into standby and the customer wants to start it via remote control, the consequence would be that the TV switches on, but the box does not. If you press it again, the TV would be switched off and the box would be switched on. That’s really annoying. This is guaranteed to lead to calls again.
If the box starts in ON mode like today, the TV is switched on by pressing a button and the box doesn’t notice anything at first because of this Android problem. So it usually works quite well if you have the box on a power strip, which is only activated when you want to watch TV effectively. (I also use it that way now)
Of course, one could argue that this should simply be offered as an option. However, this will probably not happen in the near future. What sounds simple is less easy to introduce because there are different use cases, which then have to be treated differently. (Nightly updates, automatic reboots, etc)
I understand that it doesn’t really help in the current case described. But I hope it helps to explain why it is the way it is at the moment 🙂
@RomanE Couldn’t you simply solve the problem so that the TV box immediately asks the TV after booting if you want to watch TV now? If you don’t confirm with OK within 2 minutes, the box simply switches off to standby. Since you usually have the FB in your hand after switching on, this would be reasonable.
@hed The point is that the box goes ON when it gets power and only switches off again after 4 hours.
If you don’t respond to my suggestion, it will go into standby mode much more quickly. But you could also solve it differently, so that the TV box stays on when you press a button on the FB, that would perhaps be even better, I only just came across it now.
Not everyone is as consistent an energy saver as you.
Many have various devices on the power strip, and this means that each is supplied with or without power.
If someone has a radio/stereo or sound system (like Sonos, etc.) and only wants to listen to the radio or music, all devices receive power, including the Blue TV Box. Not everyone wants or can connect a separate switch to every device.
This looks like an intermediate switch from Steffen, Fr. 11.40 per piece from Galaxus.
But that alone doesn’t solve the problem. Either the adapter needs its own extension cable or you have to accept the loss of 2 adjacent slots!
I have a power strip just for the TV, soundbar and TV-Box. And the neon lamp in the switch, of course. I will address the loss performance of the latter in a later optimization phase.
Tip: If the TV and TV box can be switched on/off anticyclically, you can switch the box on specifically using the home button.
At Jumbo they only cost 5.60:
[Buy switching adapter T12/13 white at JUMBO](https://www.jumbo.ch/de/maschinen-werkstatt/elektro-material/kabel-plug-switches/plug-couplings/ Schaltadapter-t1213-weiss/p/4002234 )
And yes, I use either very long power strips, or multiple cascaded power strips, or very short extension cables to compensate for or work around the loss of two slots.