Internet Box Standart Is Isn't Update

Feujarau57

Hello sorry I don't know Swedish or whatever else anyway, i've got an internet box standart and it isn't get upgrate i tiraed everythings but i couldn't get success pls somebody help me to fix this issue thank you for all.

hed

Here you can find the latest firmware:

Firmware-Aktualisierung Swisscom Geräte | Swisscom

Feujarau57

hed

See I download and upload it

See I download and upload it After I start the firmware update

After I start the firmware update And this is te result.

And this is te result.

Feujarau57

OK But, it isn't I downloaded it and upload to firmware update place and press to start update and it begining the update proccess after 5 minute my davice reboot itself but when it's open again it still old version may somebody help me how can I fix this? I know how to find and download firmware file thanx for that but my problem is not just that.

hed

@Feujarau57

I think it is not possible to do an upgrade from Rel. 8.x directly to Rel. 11.x.

You can try a factory reset of the box, but even then there is a certain risk that the box will no longer start.

I therefore recommend that you contact support and, if necessary, request 2nd level support, as the problem is rather unusual for 1st level support.

Phone 0800 800 800

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