How do I turn the smart switches on my phone back on? Everything is switched off and the devices cannot be found on the phone.

@Udot2022

Is it about the MyStrom Switch?

https://mystrom.ch/de/

In any case, you can switch the Internet box off and on and then briefly disconnect the Smart Switch from the power supply.

It is important that the WiFi is switched on.

It is the Swisscom Smart Switch

@Udot2022

https://homeapp-faq.swisscom.ch/hc/de/articles/360017309320-Der-Swisscom-Smart-Switch-hat-keine-Verbindung-zur-Home-App-was-soll-ich-tun-

@Udot2022

What does “everything is turned off” mean, everything, including IB and WB?

@hed

I assume that the smart switches (all) are switched off (locally off) and @Udot2022 would like to switch them on via the app…

@POGO 1104

He probably wouldn’t be the first to saw off his own branch as part of the electricity saving campaign, hence my question.

A KD is interested in Smart Switch. KD’s question: If the router is turned off, does Smart Switch still work or? In my opinion, the device in the background plays no role as long as the switch is active.
Thank you for your feedback in advance

@Nabicke47

As far as I know, the MyStrom switch switches autonomously, the Swisscom switch does not.

@Nabicke47 Manually turning the switch on and off works. However, the app’s automatic settings do not work without an internet connection. Kind regards, Raphael

@fritz.schaer

Which MyStrom app do you use?

https://mystrom.ch/de/mystrom-app/

I use “mystrom mobile”

@fritz.schaer

Please contact MyStrom support:

Support | myStrom