Inform about incorrect logos and channel names

Dear visitor, dear visitor of the Community

As you may know, when you watch blue TV, the channel displays a different logo or name than what appears in the TV Guide. With more than 1200 different channels, logos or channel names change regularly without us being informed by the provider and without anyone particularly noticing. It may therefore happen that the blue TV Guide is not always up to date.

This is why we need your help: let us know in this thread if you find an error – we will pass it on to the responsible team. This will help us ensure a good quality channel overview on blue TV.

Many thanks in advance.

Show original language (French)

Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
ThomasS

[upl-image-preview liId=“42492iFCCADCAB999F2203” alt=“42694643-2A2F-4D3E-A41A-70B79CE960FA.png” uuid=“https://community.swisscom.ch/t5/image/serverpage/image-id/42492iFCCADCAB999F2203/image-size/medium?assetToken=FdWIEqyG2_OzGKlx-H7RV3Uiy 8nc4SRwKKRKq9snK6mJByDDc1QTZ5sJS1pz-qWRPKXuSBdwiz8-EKSnbr9T3uctXokQnWfK wYksUycuPOUj6ewyOWSVTcgxPSkBcecNNCXQPrUkDVGvgQfuCMekW6dcUg&v=v2&px=400”]

2 months later

Trace Xmas > Trace Hits

rtp://239186.66.115:10000

23 days later
5 days later

@pioupiou @Anastasie

Trace Hits:
The name and logo have already been adapted from May; see also the Swisscom page [https://www.swisscom.ch/fr/clients-prives/abonnements-tarifs/inone-home/swisscom-blue-tv/chaines.html#cl%5Bdevice%5D%5B%5D=tv&cl%5Bsearch%5D %5B%5D=trace%20hits] (https://www.swisscom.ch/fr/clients-prives/abonnements-tarifs/inone-home/swisscom-blue-tv/chaines.html#cl%5Bdevice%5D%5B%5D=tv&cl%5Bsearch%5D %5B%5D=trace%20hits)

TV History:

The logo has been reworked according to our user interface policy. The logo is dark red and therefore difficult to recognize in the dark UI, which is why these logos are inverted and are therefore white, in order to be readable in the dark UI.

Show original language (French)

Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
ThomasS

@Anastasie

here is the link in French

[Swisscom blue TV: List of channels and packages | Swisscom](https://www.swisscom.ch/fr/private-clients/tarif-subscriptions/inone-home/swisscom-blue-tv/chaines.html#cl%5Bdevice%5D%5B%5D=tv&cl%5Bsearch %5D%5B%5D=trace%20hits)

to change the language in the customer area My Swisscom it is top right ⬆️

to change the language in the Swisscom Community it is bottom left ⬇️

There you go, that’s very logical, right? 😀

Show original language (French)

“On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

12 days later
4 months later
11 days later