@Imhasch wrote:

I’ll try that. But what do I do if that happens? You can’t run a cable across the living room. That’s why I have WiFi


@Imhasch

WLAN is all well and good as an emergency solution for small devices (smartphones, webcams, etc.) that do not have an Ethernet connection. In my opinion, everything else belongs on the cable, because this is the only way to have a permanently high-performance, problem-free and trouble-free connection. There are various options for laying:

- Existing pipes (also possible parallel to the electrical installation)

- Ribbon cable under the skirting board

- Installation of small, inconspicuous cable ducts

- “Flying” laying

But I don’t want to force anyone to be happy; ultimately everyone has to decide for themselves where they want to set their priorities.

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@Imhasch

Normally there are no problems with WLAN-Box 1 or 2 if there is only a wall or ceiling in between.

How do you feel about the obstacles?

And we’re talking about the new WLAN-Box?

[https://www.swisscom.ch/de/privatkunden/hilfe/geraet/heimvernetzung/wlan-box/wlan-box-einrichten.html](https://www.swisscom.ch/de/privatkunden/hilfe/ device/heimvernetzung/wlan-box/wlan-box-einrichten.html)

Of course, as mentioned several times, a direct LAN connection is the best, but there are always exceptions, mainly in rented apartments or very old apartments.

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@Imhasch wrote:

No, I don’t do something like that in a newly renovated living room. I know a few people where it works so wonderfully. I would rather try competing products


That’s exactly why Swisscom has to offer this WLAN nonsense at TV-Box. Thanks 😉 and what a shame!

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@kaetho

I would not recommend the WLAN on the TV-Box itself to anyone as a direct connection to the Internet box, but always in conjunction with a WLAN-Box.

This WLAN module on the TV-Box is not very powerful. I tried it myself for a few weeks as a test and there was only a plaster wall between the TV-Box and the Internet box.

Even Swisscom itself recommends connecting the TV-Box with the WLAN-Box.

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@WalterB wrote:

@kaetho

Even Swisscom itself recommends connecting the TV-Box with the WLAN-Box.


If Swisscom had the courage, it would generally advise against WLAN and powerline in conjunction with the TV-Box, regardless of the type and connection 😉

The experience is clear: the TV-Box belongs on the LAN, otherwise problems, frustration and annoyance are practically inevitable.

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  • hed likes that.

@kaetho

It would be interesting to get the number of TV boxes that are connected via WiFi and I suspect there are quite a few.

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But only one. Without a partition, etc. Otherwise it was perfect again last night. I hope it stays that way. I understand the interference, but I have to say that everything was working perfectly until a few weeks ago.

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@Imhasch and everyone, I’ll try to shed some light on this.

  • IB Standard/Plus are not WLAN screamers. If you want to use TV via WLAN, please use at least InternetBox 2 or 3.
  • The WiFi situation can change quickly if, for example, a neighbor has upgraded their WiFi and you are using the same channels. I found out for myself when the neighbor decided that he wanted WiFi in the pool too and set up several boosters. It’s best to use an app to display the different networks at each location and then adjust the channels on the router.
  • According to measurements it has a BridgeTap at @Imhasch. As already described here, these are old branches that used to go to other rooms. These can usually be found under the TT socket at the top of the ceiling in the entrance area. These junctions have to go because they disturb you and your neighbors at high speeds. For example, it may be that one of the neighbors has also upgraded the speed and that is how the problems started.
  • New firmware of the TV box has nothing to do with stability. Not even with the internet speed of the subscription, because TV runs past it.
  • The line runs absolutely stable, no faults, no failures, simply clean.
  • @Werner: the mCAN can’t do anything. These are our automated processes that monitor the lines daily and, if necessary, stabilize them using the NoiseMargin. No process worked here, except that an employee thought it could help to reduce the output a little manually. Another process will detect this and correct it again after a certain monitoring period.

The problems are therefore “home-made”, that is:

  1. the branches that act as antennas and collect all interference must be removed
  2. Replace the IB Standard with module with a new IB3. As an existing customer you will receive a special price.
  3. Then set WLAN channels so that they do not compete with the neighbors

The TVBox is currently connected via Ethernet. If there are still interferences, then it is 100% due to the taps that are interfering with the DSL signal. If the TV is now running smoothly (which wouldn’t be a surprise), then set up the WLAN route again with a new IB and clean settings. Then everything goes fine.

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Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access

https://www.swisscom.ch/de/privatkunden/produkte/internetrouter/details.html/internet-box-3-ip-11039000?payOption=ONE_TIME&useCase=ROUTERRETENTION

So you mean those, right? I have them

https://www.swisscom.ch/de/privatkunden/produkte/netzwerkzubehoer/details.html/wlan-box-2-11041228?payOption=ONE_TIME&useCase=HARDWAREONLY

The first thing I’ll do next time there’s a problem is attach the TV box directly to the router. Across the living room, if that’s possible I’ll have to think about something.

Disconnect the unnecessary connections, does this be done by a Swisscom technician or just an electrician?

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@Imhasch

You can commission your electrician for internal installation adjustments.

You can see the Internet boxes at the link below and the newest one is the Internet-Box 3.

https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router.html

Replace current router, instead of Fr. 199.- at the price of Fr. 99.-

https://www.swisscom.ch/de/privatkunden/produkte/internetrouter/details.html/internet-box-3-ip-11039000?payOption=ONE_TIME&useCase=ROUTERRETENTION

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@Imhasch

Even if it happens to work again now, you’re sitting on a technical time bomb. You should at least have the supply line UP <-> IB renovated as quickly as possible, because in its current state it is only a matter of time before the next problem arises. And that’s usually at the stupidest moment.

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