Update email settings...

Today a user who received the message asked me what to do had already adjusted everything long beforehand.

I told him to just ignore the message and we’ll see later which device it no longer works on.

@POGO 1104

Ignore, unfortunately it is not possible for me to select you from the list so that you no longer receive this email. After the last wave of information and the deactivation of the non-secure connections, you will no longer receive this email.

Sorry for the inconvenience.

Of course, my statement does not apply to all the other Bluewin customers who have not yet made the switch.

Greeting

Chris

@ChristianG

Thanks for the information, the message in question also caused questions among my circle of friends as to what should be done, even though everything here had already been adjusted long before 😅

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@POGO 1104 wrote:

@ChristianG

….

What to do? Ignore these notification emails from Swisscom?

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Naturally. What else?

And if a “failure” actually occurs, there is still enough time to set up the access again.

Is this email from you (Swisscom)?

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| Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom |
| Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom |
| Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom |
| Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom |
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| | Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom |
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| | Dear Bluewin customer, thank you very much for using Bluewin email. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. What do you have to do? Therefore, check all devices to which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: You will find the instructions for your Apple devices (iPhone, iPad, MacBook). The adjustment can be made in just a few minutes here: www.swisscom.com/cram For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: www.swisscom.ch/email-update Your Swisscom | |
| Dear Bluewin customer, dear Bluewin customer |
| Thank you for using Bluewin E-Mail. In order to protect your email account even better against misuse, Swisscom will only allow secure email traffic from October 2020. Without the correct settings, sending emails from the affected device will no longer be possible. |
| What do you have to do? |
| Therefore, check all devices on which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: |
| Therefore, check all devices on which you have linked your email address Email placeholder to see whether they have the correct outgoing mail settings: |
| | For your Apple devices (iPhone, iPad, MacBook) you can find the instructions to carry out the adjustment in just a few minutes here: |
| For your Apple devices (iPhone, iPad, MacBook) you can find the instructions to carry out the adjustment in just a few minutes here: |
| www.swisscom.com/cram |
| www.swisscom.com/cram |
| | For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: |
| For your other devices and programs (e.g. Outlook, Android, Thunderbird, etc.) you can find the instructions at: |
| www.swisscom.ch/email-update |
| www.swisscom.ch/email-update |
| Your Swisscom |
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| Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send emails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom |
| Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send emails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom |
| Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send emails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom |
| Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send e-mails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom |
| | |
| | Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send e-mails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom | |
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| Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send e-mails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom |
| | |
| | Dear Bluewin customer Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send e-mails. What do you need to do? Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: www.swisscom.com/cram To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: www.swisscom.ch/email-update Swisscom | |
| Dear Bluewin customer |
| Thank you for using Bluewin e-mail.In order to protect your e-mail account against misuse more effectively, Swisscom will, starting October 2020, only allow secure e-mail communications. Without correct settings, you will no longer be able to send e-mails. |
| What do you need to do? |
| Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: |
| Check all the devices that you have linked to your e-mail address E-Mail placeholder and please check that you have the correct settings for the outgoing mail server: |
| | For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: |
| For your Apple devices (iPhone, iPad, MacBook) you can find here support to verify your settings in a few minutes: |
| www.swisscom.com/cram |
| www.swisscom.com/cram |
| | To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: |
| To check your other devices and programs (e.g. Outlook, Android, Thunderbird) you can find support under: |
| www.swisscom.ch/email-update |
| www.swisscom.ch/email-update |
| Swisscom |
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| Impressum Herausgegeben vonSwisscom (Schweiz) AGPostfach3050 Bern swisscom.ch Gratisnummer 0800 800 800 Antworten Sie bitte nicht direkt auf dieses E-Mail. Diese Absender-Adresse ist nicht betreut. Viel schneller und einfacher gelangt Ihre Nachricht an den verantwortlichen Mitarbeiter über unsere Kontakt-Seite. Sie sind mit der E-Mail-Adresse E-Mail placeholder registriert. |
| Impressum Herausgegeben vonSwisscom (Schweiz) AGPostfach3050 Bern swisscom.ch Gratisnummer 0800 800 800 Antworten Sie bitte nicht direkt auf dieses E-Mail. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. You are registered with the email address E-Mail placeholder. |
| Imprint Published bySwisscom (Switzerland) AGPostfach3050 Bern swisscom.ch Free number 0800 800 800 Please do not reply directly to this email. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. You are registered with the email address E-Mail placeholder. |
| Imprint Published bySwisscom (Switzerland) AGPostfach3050 Bern swisscom.ch Free number 0800 800 800 Please do not reply directly to this email. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. You are registered with the email address E-Mail placeholder. |
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| | Imprint Published bySwisscom (Switzerland) AGPostfach3050 Bern swisscom.ch Free number 0800 800 800 Please do not reply directly to this email. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. You are registered with the email address E-Mail placeholder. | |
| Imprint |
| Published bySwisscom (Switzerland) AGPostfach3050 Bern |
| swisscom.ch |
| swisscom.ch |
| Free number 0800 800 800 |
| Please do not respond directly to this email. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. |
| Please do not respond directly to this email. This sender address is not maintained. Your message will reach the responsible employee much more quickly and easily via our contact page. |
| You are registered with the email address E-Mail placeholder. |
| You are registered with the email address E-Mail placeholder. |
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Does anyone know by chance whether this is a real email from Swisscom and whether I can trust it completely? If so, why don’t all customers get this email?

I assume that this email is already from Swisscom. I received a few phones yesterday and today because of this 😉

Background to this.

I myself have not yet received this email. I think this is simply a reminder that will be sent out to all customers in stages.

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@POGO 1104 wrote:

@ChristianG

Emails from Swisscom have been bothering me for a few days now and I have to update the email settings for some of my email addresses…

Well the thing is, I got 1 million. % I’m sure that I have set the current settings with SSL and pipapo on all of my active mail clients for >3 years - as it has to be.

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I’m totally with you! (I was also “surprised” by this email today - at first I thought it was PHISHING of the well-crafted variety)

@ChristianG: Would it really be sooooo terribly difficult to do without the available tracking emails from nl.swisscom.com? - We are used to Swisscom contacting us under swisscom.ch - other domains are therefore extremely suspicious a priori!

In addition, such “watering can emails” cause more confusion than benefit; If in doubt, just go for a coffee with someone on 0800 800 800 and ask what kind of unsettled customer inquiries are coming in!

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I also find the emails from “nl.swisscom.com” suboptimal.

We’ll see what happens when only encrypted email access is really possible (when will that finally happen?). There will definitely be those who haven’t made the switch yet and will ask here 😉 On the info page it says “from now on”, but that’s a flexible concept of time…

And Swisscom wants to catch as many customers as possible before the changeover, otherwise there will be complaints. Is there now more because you just write to everyone again without being filtered? So there are “hits” either way…

I also received such an email just a few days ago.

And I don’t have a single device that still needs adjustments to the mail settings.

I’m not sure if these emails are correct…

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@WalterB wrote:

@Niontiprau22

This message is sent to users of Bluewin email accounts as a reminder; most of them have already made this adjustment earlier.

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One would also like to note: It is a damn impudence that this email is being sent - once again - to customers who have made this adjustment well over a year ago!

This just generates another bunch of pointless support effort because all the customers then come to us for the fifth time and ask what they should do… (it’s not like the average Swisscom customer cares about this would remember that he has received this email for the umpteenth time and has contacted us several times about it).

What’s all this about?

I too am annoyed by the email asking me to adjust my settings in the email account. It’s really suspicious if you have to download an exe file that then makes changes to the computer.

But now comes the best part: I use Windows 10 and Thunderbird. When I then run the updater, the following message comes up:

“no installed email program found”

It’s great

Question back: what does that mean? 😉

Surely you read the thread here before you wrote? Actually, it would have been clear afterwards what it was about and why you were receiving this email.

And then you actually download an.exe file (the email updater, which specifically states that it only works with Windows 7, 8.x & 10 / Windows Live Mail, Windows 8 Mail and Office Outlook (2007 - 2019) is compatible, and that is actually superfluous and oversized for a few old email settings) and then defend yourself here?

Don’t be angry, but it’s just like everywhere else: a little more personal responsibility would be great 😉

I’ll quote myself from another thread here:

"It is a damn impudence that this email is being sent - once again - to customers who have made this adjustment well over a year ago!

That just generates a bunch of pointless support effort again because all the customers then come to us for the fifth time and ask what they should do… (it’s not like the average Swisscom customer cares about that would remind you that he has received this Swisscom email for the umpteenth time and has therefore already contacted us several times, which is why everything has long since been done and checked)."

As far as I remember, the first “wave” of these emails (which came to you sometime 1.5 or 2.5 years ago) only targeted those customers who had registered unencrypted within the last x weeks. Since then, Swisscom seems to have lost this sophisticated technological option, which is why several waves were later released in which ALL customers were bothered with this nonsense. This is really not understandable because, as I said, it generates a bunch of completely pointless inquiries from countless IT providers in the country - and certainly also from the Swisscom hotline.

I can actually only think of two possible explanations for this:

1. Those responsible are simply not completely tight

2. The hotline is instructed to refer all such inquiries to MyService, which is hoped to result in a boost in new MyService subscriptions. Then it would be a perfidious marketing strategy

Thanks for the helpful answer.

I have Windows 10

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@Fragappioz29 wrote:

Thanks for the helpful answer.

I have Windows 10

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… and Thunderbird. Apparently not supported in this combination (for whatever reason). In my opinion, you should at least integrate Thunderbird into this email updater and finally remove Live Mail…

Finally!

I thought that too. Thunderbird and Windows 10 is probably a very, very common combination. Swisscom is once again unsettling