Paying a bill

Hello.

I cannot see my bills in my Swisscom account nor I can download them from emails as pdf attachments.

Every time paying a bill is a quest and challenge.

Could you please help?

Thank you. Sofia.

Hi Sofia,

You can Open your Current Bills at the MySwisscom Client-Center directly

For Detailed Bills and your Call-History visit https://www.swisscom.ch/ebp/online/billsAndCosts?lang=en and then Navigate to the Chapter “Bills”:

As Default, Swisscom does not send the Bill as PDF with the Notification in your Mail. To use this service (its risky, because email ist not very safe 😉 visit https://www.swisscom.ch/myswisscom/d?useCase=manageBillingProfile&lang=en and enable PDF-Bill as Attachment in your Mail.

Looks like you are not using the correct Swisscom login to check your bills.

As explained by @DomiP, for security reason, we don’t enclose the PDF bill anymore to the e-mail.

However, you have the possibility to enable the PDF bill on your My Swisscom online account.

Click on Bills & Costs, Payment & delivery, Manage settings and choose “With PDF invoice”.

Take the opportunity to modify at the same time the invoice notification by email only and save the paper invoice costs of CHF 2.90.

Hope it helps!