Email reception problem

  • Hello,

    Yesterday I updated Windows 10 and this morning I can no longer recover my Emails with my Windows Book Mail program. There is an error message. I checked the password, it is OK and I have access to my emails from Webmail Swisscom directly on the net.

    Is there a configuration to modify?

    see my error message below and my configuration:

    error bluewin.jpg

    bluewin properties.jpg

    advanced.jpg

    Thank you in advance for your answers and suggestions,

    🙂

    Show original language (French)
    • Hello @Diablotin

      Is the password you entered for the mailbox, not for the Swisscom Login?

      The first thing I would do would be to restart the PC and also the router again to clear all the cache tables. The configuration seems correct.

      DanielD

    Hello @Diablotin

    Is the password you entered for the mailbox, not for the Swisscom Login?

    The first thing I would do would be to restart the PC and also the router again to clear all the cache tables. The configuration seems correct.

    DanielD

    Show original language (French)

    @Diablotin

    if the connection problem persists -> test with the IMAP protocol

    Why switch from POP3 to IMAP?

    With the POP3 protocol, viewed emails disappear from the server, which means you
    prevents them from being consulted a second time (e.g. from a mobile phone or webmail). Access
    to Outlook via POP3 certainly gives the possibility of leaving copies of your messages on the
    server, but the mail interface is having more problems due to
    different server settings. It then becomes difficult to know whether the messages have been
    modified, read or responded to.

    Show original language (French)

    “On apprend parfois plus d'une dĂ©faite que d'une victoire” — JosĂ© RaĂșl Capablanca

    Hello,

    Thanks everyone, but I haven’t been able to use my Windows Mail again 😞 it’s still blocked. I’ll look for the problem another day.

    Well, no big deal, in the meantime I installed Mozzila Thunderbird and it worked in 3 minutes 🙂

    Greetings,

    Show original language (French)