Why can’t I choose whether I want a white or black background on the TV? My colleague can do that. He also has Swisscom TV, but pays more. Because of this? Books and newspapers all have a white background and black writing.

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Hello @homeandaway2020

Switching to white is no longer possible since the update to the new version 4.0

YOUR colleague probably still has the very old TV HD box with the black glass lid. There are no more software updates for this box. And it’s still running on version 3.xx

Greetings Lorenz

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@homeandaway2020

For books and newspapers it would also be much more expensive if white letters were printed on a black background. Dark mode is currently in fashion in IT. You also save electricity and the display lasts longer.

The fact that not everyone likes DarkMode has been hotly discussed elsewhere in the forum for weeks, so we shouldn’t open a parallel discussion on the same topic here.

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Hello @homeandaway2020

I work with print media and it would be much more expensive to print white text with black paper, but the comparison of paper to the monitor is not relevant.

But the fact that your colleague pays more than you is probably due to the choice of subscription. This has nothing to do with the background.

Stay healthy, LG tinu

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  • hed likes that.
16 days later

Since I detest and hate this new menu like the plague…..
Did I understand it correctly? If I get an old TV box from the attic I have my old OS again where “real Swisscom TV” is instead of “junk TV menu” for corrupted ones??

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@Fonzi1971 wrote:

Did I understand it correctly? When I get an old TV box from the attic I have my old OS again

Yes, but it has to be a TV2.0 box. So the square, white one with a black lid.

Swisscom TV1.0 boxes don’t work

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….keep on rockin'

@luc666ifer

My personal opinion is that there is no doubt that amateurs were at work here. It’s not usual for Swisscom to cheer us on with the Teleclub package because of the Corona crisis. Something must have gone wrong at the top of the administration. Yo, Black is no-go and out anyway, but if it was just white it would still be possible…
To find a film I have to do 1000 more clicks than before, no overview anymore… just rubbish!! Looks like Salt or Apple, or Netflix. User-unfriendly on all levels for me. The most important thing is the unnecessary and overview-obscuring preview image that should actually be OFF and can only be activated when necessary, e.g. for old people, the menu buttons are unnecessarily large, etc. etc.
In terms of quality, we have fallen back 15 years here.

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@POGO 1104

I’ve been with Swisscom for half my life, and precisely because of the TV menu, which was better than the crap sold by the competition.
I have all the routers and TV boxes that have been around since the beginning.

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I’m currently testing…

I connected the old TV box.
He’s got 3.1 on it so far… but it’s loading infinitely in the Home menu.
Is it perhaps updating to 3.2? Home somehow doesn’t come…

After 15 minutes there is still no home screen but everything else works and is white.
I’m now doing a good old reset, let’s see if I can cure the box of the Apple virus.

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So…

After the reset, I installed the upgrade to 3.2 and now everything is back to how it was.

How can it be that a customer has to downgrade and use old hardware in order to receive the service the way they have always been used to and would still like to have it? This means high-quality operation. I don’t pay a cent for junk like salt or similar providers.

When I think about the older people mentioned in the thread, I say unproductive and at the same time outrageously inconsiderate.
It underlines the amateurish (almost underhanded) methods used here to sell “NEW MODERN SWISSCOM TV” as brilliant and good. It’s anything but Swisscom TV it’s definitely not.

I also read between the lines that black is because of energy consumption…
Anyone who claims this is certainly one of those who believes in the myth of renewable energy in the same way as in the “perpetuum mobile”.
That’s why I would like to ask you to take care of your salad and don’t tell fairy tales.
Anyone who can afford and wants a Swisscom TV package sees the annual -.75 centimes extra electricity costs as “peanuts”.
It’s not about costs but about amateurish work methods accompanied by ignorance and lack of experience in marketing and customer satisfaction.
I am convinced that this is an internal problem at Swisscom due to the crisis.

I can’t explain it any other way. I can only hope that “we’ll get the cap” and this menu will be removed.

PS: @POGO 1104 Hey thanks a lot, I’m back again with “SWISSCOM TV”.

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@Herby what or where do you search and write when you’re looking for a solution to your TV problem with your provider? At the pharmacy?

Are you vegan with Blackscreen Menu? hahahahaha

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8 days later

With the latest UHD TV boxes (and the latest version OS4) we can no longer find where the view of the TV Guide can be changed.

The current view is that the channels are listed on the left and you can scroll the individual programs to the right and left in time on the right.

We would like to have the view that was previously possible again: one channel is always displayed and you can scroll the individual programs from top to bottom in time (left and right you get to the next channels).

Does the view no longer exist or can we simply not find the setting for it?

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@Schlabi wrote:

Hello, as far as I know, the magazine view no longer exists.

Greetings and have a nice weekend

That’s right, the service was canceled without a replacement without a price reduction.

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