@tulrich wrote:

Alternatively, why can’t OS 3.2 be made available at Swisscom TV…? Personally, this was completely enough for me…

More people would probably be satisfied with this solution….


@tulrich

This question has already been asked and answered elsewhere in the forum:

The parallel operation of several OS leads to a lot of additional effort, especially in the areas of support, product maintenance and logistics.

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@hed The OS on my box doesn’t need much maintenance…. I can’t judge how much effort is required for Swisscom in the background,

nor how much effort/cost does an OS cause that may/maybe not be desired by a majority of users?

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@tulrich

Every OS needs storage space partly in non-volatile memory (when there is no power) and in volatile memory and this is usually available in the devices, so you cannot write endless software.

An OS must also be tailored to the hardware and there are limits there too.

So in the background it is not so easy to fulfill all wishes and the simplest ways are sought, which not everyone likes.

You can also see this clearly with Apple’s iOS, where some good applications have disappeared with the newer iOS, or even disadvantages arise.

Or with Windows where many people are of the opinion that Windows XP was very good, why do you now have to install Windows 10, or Office 2007, why does it now have to be an Office 365 and so on.

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Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

@r4s6

Why deviation, this is about Appearance/TV Guide, so not just TV-Air but also about the TV-Box.

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Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.


@WalterB wrote:

@r4s6

Why deviation, this is about Appearance/TV Guide, so not just TV-Air but also about the TV-Box.


Exactly and not about the OS itself, but it was already established earlier that I have no idea about it. This is about the Appearance/TV Guide they are parts of the GUI and not the OS, that’s my guess.

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@r4s6 unfortunately the GUI is part of the OS…

For Samsung smartphones, for example, this is OneUI or for Huawei, EMUI. Without it it would be theoretically possible, but you would only see program code like in a terminal 😉

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Kærar kveðjur - herzliche Grüsse
Dominik

11 days later

In my opinion, as a Swisscom customer you pay enough to expect to be able to choose between dark and light mode. If this isn’t possible again soon, I’ll seriously consider switching back to Swisscom TV 2.0.

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And how is that supposed to work, a downgrade is not possible with the SC box and UHD box, so you have to go back to the old HD box.

But there are no more updates there, some apps are missing and the menu is slow to use.

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Hello @BenutzerX

Yes, it will be difficult to “downgrade” to SC 2.0.

Get an “old” HD box, then you’ll have 3.2 again with the option of changing light/dark.

But one thing should be said: As @hed writes: It is not clear how long 3.2 will continue to be supported

and it’s just a deterioration.

Whatever you want, stay healthy

LG tinu

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I don’t have to get the old HD box (Swisscom TV 2.0 / IP1200) because I had it in use until this morning. And no, she’s not perfect. But it’s definitely not the new box including remote control either. Everyone has to ask themselves which disadvantages they can live better with.

And I’m not the kind of person who feels the need to judge others based on their preferences. That’s why my original request: offers an option for darkmode or lightmode. So everyone has a choice.

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Hello @BenutzerX

I don’t want to pass judgment, I’m just responding to your post

If this isn’t possible again soon, I’ll seriously consider switching back to Swisscom TV 2.0._

I wrote my advice to you - nothing more, nothing less. I’m just a customer like you,

This is the Customer Help Customer Forum, if you can’t use my advice then don’t.

Stay healthy

LG tinu

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Hello Tinu

I’m sorry if you felt personally affected by my statement. But the point about the judgment was generally related to my view that everyone should be able to choose which view they prefer without having to justify it.

I think it’s a great thing that customers help other customers. I’ve already looked for advice here and was happy to get help from other users. In this case, I didn’t ask for advice or help, but simply expressed my opinion (which you can leave uncommented, or not).

Good health to you too.

LG woodworm

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24 days later
15 days later

From Swisscom:

Swisscom TV Air dark design
The decision to introduce a dark design was made, among other things, because it allows you to work with high-resolution images and implement image gradients and contrasts better. In addition, our decision was based on feedback from many customers who complained that a white background in a dark living room or bedroom is very disturbing due to the lighting.
---————–
We’re sorry it’s not easy for you to read. The contrast between the background and the white font is AAA certified and should actually be easier to read.

iOS offers very detailed parameters to adjust the brightness, colors and contrast of the device to your needs. It is also possible to change the font size on your device under Settings. All of these adjustments have an impact on our app and can increase readability.
The settings of Ipad Night Shift can also be set colder or warmer
which also has an influence on the contrast.

However, we are currently working on our TV Guide to make it more readable. In the meantime, you can view our TV Guide as a list (rather than a grid) at: More > Settings > TV Guide Appearance > List, which makes it easier to view.

I don’t find that helpful.

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@Gumbalaya

In my opinion, a company that is content to only target a portion of its customers has no right to exist.
A decent company strives to satisfy as many customers as possible.

Personally, I no longer want to be one of those silent, frustrated customers who help ensure that Swisscom TV can continue this policy.
I tested Sunrise Neo, Zatoo, Wilmaa, and Teleboy with 4 televisions at the same time.

It’s worth it: there are alternatives.

Leaving is probably the best way to help Swisscom TV (by which we mean EPG) finally get better!

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