Swisscom TV Air (via web browser) - Question about Auto Login

Hello everyone.

A question that has been on the tip of my tongue for a long time, is not really tragic 😀 but would significantly improve comfort.

What does the [Stay logged in] checkbox actually do during the login process on Swisscom TV Air? I would have expected that, like with other applications, the username and password would be saved so that I could log in easily and quickly next time, but that doesn’t seem to be the case and I have to enter the username regardless of whether I have checked the checkbox or not and re-enter the password again and again.

Please note that I am logging in using Chrome Browser with the [Swisscom TV at home] option.

It may be interesting that with Swisscom MyCloud, as with Kundencenter, automatic login works (I don’t receive a login dialog) and the username/password is logically the same as with Swisscom in general.

Thanks in advance for your contributions.

Kind regards and stay healthy.

Show original language (German)

So it works perfectly for me on Edge Chromium - I also logged in via TV at home.

Do you have Chrome up to date? Otherwise, can you try using Firefox or Edge?

Or is the error only there when you try to use TV-Air outside the network with the TV-Box?

Show original language (German)

Kærar kveðjur - herzliche Grüsse
Dominik